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MARTIN J | Overall ExperienceSelf Storage Units in St. John's, NL, A1B3P9
U-Haul Moving & Storage of St Johns
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- 4.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkEveryone I had dealings with were great to deal with.
Cynthia P | Overall Experienceturns out there was a small leak in the roof at the very back of my storage space so there was some water damage to some of the boxes. Then again, i understand this is to be expected when renting what is essentially an outdoor shed, so i am not too upset. but this could definitely be an issue for other prospective renters.
JENNIFER M | Overall ExperienceFlexible access, sometimes crowded with others coming and going but manageable, good client service and security. Definitely served the purpose I had in mind. Thank you. AB
ANGELO M | Overall Experienceour reservations for storage were not made, but we managed with a small storage unit. Other than that there was a delay with our total bill . Over all we were quite pleases with the whole experience and would not hesitate to recommend Uhaul to anyone. Thank you. Bill Hunt
WILLIAM G | First ImpressionsI explained to uhaul my homeless situation and I thrive to make this payment and the threatened emails from a lady employee are intimidating. Can't wait to get my belongings off this premises sorry uhaul.
Penny M | First ImpressionsBest Service Ever!! Friendly and efficient!! Highly recommend
Tara S | Overall ExperienceI just wished the system was easier to try to make a reservation. I had difficulty online, then went to the location, had an employee set up the reservation, went to set everything up a few days later to find it was canceled for no apparent reason, and then staff totally overwhelmed me with trying to make alternative arrangements. As a neurodivergent individual I found this quite overwhelming and I was having difficulty understanding all the information that was quickly thrown at me. I got lost trying to find the unit and there was some mention of a gate and an swipe card reader but I couldn't understand where to find it. I just wish your reservation system worked better and that your staff were not as rushed as to be better able to help me understand everything. I left the property the first time there crying as I was so overwhelmed by the process. I better know the process for next time but I really hope there is not a next time.
Gemma J | Overall ExperienceStaff were excellent
ANDREW J | Overall Experience