Everything stated Access Hours Sun-Mon 24hours, this is not true, is 9am -6pm Sundays and closes at 7pm all other days. I couldn't access to move in on a Saturday at 7:20pm. No help from Uhual when calling, GM wouldn't answer as posted on signs on the building. Couldn't move in until Sunday Morning 9am, access doors for loading and unloading weren't working, it was raining could only use front door with 1 cart. It's a mess and un professional. Would never rent from them ever.

The online process gives you instructions but when you arrive it’s a disaster my code did not work, I pushed the button to call for assistance no one answered. I ended up calling the number to another location because no one is on site. I still couldn’t get a hold of anyone so I had to drive another location that actually had people there to help me. Wasted my time and a huge inconvenience.

Unable to get the units we reserved at 96th & Pacific. Had to go to 12th&L to do paperwork and get keys, then back to facility at 64th&Yakima. Caused additional time ($) for movers we had hired to unload truck into facility.

Your customer service model is a joke. Awful experience.

I never had any problems with my storage unit. The building and bathrooms were always clean and well lit. Thank you for giving me peace of mind : )

I really liked this facility. If I need a storage facility in the future I will choose this one.

When I first rented at this facility it was because the access was 24/7. I leave my house at 6am to go to work and get home around 6pm so I want something with hours that allow access hours that are convenient for me. At some point the 24/7 access was taken away and I never received any notification this would be happening. With my works hours and the new access hours I could not access my unit Mon -Fri. There were many times the doors didn’t operate correctly, especially the doors for the drive-in bays. I moved all of my stuff to a different storage with better access hours.

Customer service was the best I've encountered with Uhaul thus far, excellent workers. Send them a raise!

The facility is well kept and we appreciate that.

Christopher was a HUGE help and made my storage situation so much easier and he was very friendly!!

I’m really disappointed because when I decided I wanted to rent a unit here I was under the assumption that I was able to access my unit 24 hours a day and was a huge factor in me wanting to choose this facility but once I sign my agreement and got my unit I was notified that they changed the hours to 7am to 7pm .... with my schedule it leaves me absolutely no time to be unless to access because I’m at work during those hours if I would if known of the change I would of never rented here . And retrying to talk to customer service is a joke. Haven’t been able to talk to anyone to resolve this

Had a very good experience at this location. Christopher Walters was very professional and very helpful to me. He made my experience very comfortable.

Thank YOU so much!

Chris gets 5 stars for his help.

Chris went out of his way to see that our needs were met, great customer service!!!

Changed access times

Thank you soooooooo much for everything! Especially, for FREE of first month.

I have nothing good to say about this company there fake I’m not going to waste any more of My time On this Company