I wish there was an easier way to get your stuff up the stairs. Not fun at all and was not disclosed beforehand.
SARAH G. | Overall ExperienceSelf Storage Units in Tacoma, WA, 98444
U-Haul Moving & Storage of Spanaway
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Everyone was super helpful and nice. The manager guys was extremely nice but smelt like tacos, which was fine but made me hungry.
CONRAD F. | Overall ExperienceThe best employees!!! Very helpful... Courteous respectful and outgoing.
MeLinda H. | Overall ExperienceThank you David.
Valentin G. | First ImpressionsA power outage prevented one of the sliding doors to open, so we were delayed slightly bringing our items into storage.Nevertheless, it is a well maintained facility.Thank you for the move in special!
BENNY W. | First ImpressionsStaff was very helpful and involved with my customer experience.
mark p. | Overall ExperienceThere were multiple employees. They were helpful and friendly. One employee named Danisha was not. She was being rude to other clients. When I asked her to be nicer, she got more inconsiderate, then left me. She told other employees, loudly. Very unprofessional. There was more with this, I just don't want to keep typing.
james n. | First ImpressionsThanks for the great help
Sherry M. | Overall ExperienceEverything in the end was good there where bumps in the beginning where I was being charged for two units due to a employees mess up nd didn’t get reimbursement which later I learned was a scam never seen the employee again and everything from there was good.
Pearlina R. | Overall ExperienceStorage units are not very tall, and the storage unit at this location is not even secure. The locking set up is really poor, I don't think that the lock I put on it is even gonna help secure my belongings. The facility is poorly maintained and needs to be remodeled or completely redone. The price for the storage unit for 10x10 unit is not worth it or risking my belongings being stolen in that location. I will be looking for a different storage unit elsewhere, and move to a better storage unit for the same price.
Quinton S. | First ImpressionsStaff was super helpful and extremely nice and knowledgeable. Would highly recommend them
Linda Z. | Overall ExperienceI just move out march 31 2023 just asking if their is any discount or re imburse for the remaining manager said no so no consideration at all for the remaining days that we are not using the storage we paid the storage on march 22 2023 taking iut right away to our account i hope in the future you can give consideration to people espicially we used this storage for 4 years now the storage we came from is now empty its vacant then you can charge full amounth to the nex custumer this is not fair for the people like us living paycheck to paycheck i hope this policy of yours will change in the future coz youre not in our situation let say will reverse the situation you are in my foot what is your comment but anyway thank you for the 4 years we used the storage in your company i hope someday you have a good heart and consideration for your customer
CESAR R. | Overall ExperienceNone
Amy L. | First Impressions