The staff was very helpful and friendly
Dane D | Overall ExperienceSelf Storage Units in Tustin, CA, 92780
U-Haul Moving & Storage of Tustin
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- 4.0 Average Customer Rating
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The staff was very helpful and everything was great. The main thing I wasn't happy with is that the 2nd floor has no elevator and you have to walk up 12 steep stairs. That made it more challenging. But they do have units on the ground level you can use. It's a smaller location so they only had 1 large one available on the first floor.
gisela b | First ImpressionsU haul should give back unused monies for partial month(s). I.e, February 1-March 1. You move out February 20th, 8 days should be returned ($$)
Callie J | Overall ExperienceGreat staff very very helpful and willing to go one step further. Highly recommend!!
Paula B | First ImpressionsI was denied access to the storage unit around 5:00 pm over the weekend on a couple of occasions. This seems restrictive as I didn't receive any communication regarding the rationale.
Peter O | Overall ExperienceNot well lit. Doors not working. No elevator. Hard loading dock
JAZMINE W | First ImpressionsStaff was always extremely helpful and available, storage facilities were always clean and well maintained with moving carts readily accessible. The site is secure and does a great job of limiting access to only authorized customers. Will be using this location again in the future.
Shanon B | Overall ExperienceThe manager was very nice and made my move in very easy
Nanabaah P | Online Move InJoselyn very helpful
John C | First ImpressionsThe manager and every team member were very helpful and cared about doing the right thing the second I walked in.
Brian A | First ImpressionsStaff was very friendly and helpful.
Desiree S | Overall ExperienceWas renting for long time and always had someone to help. Staff very professional and nice. Thank you.
RONDA D | Overall ExperienceUnit was way too small and had to change to a bigger one! When I booked it online it said for a studio apartment! Not even close
Helena H | Overall Experience