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Manuel C | Overall ExperienceSelf Storage Units in Tustin, CA, 92780
U-Haul Moving & Storage of Tustin
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Storage Customer Reviews
- 4.5 Average Customer Rating
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I think Edgar Seth and Jocelyn do a great job. There is another employee. I never got his name. He’s a younger guy that needs some training or maybe it’s a personality thing. He doesn’t have a very outgoing personality. He’s very stoic so that’s the only negative thing that I could say everything else was good. Of course, I think you guys already know that the stairs are not having an elevator and the amount of heat that accumulates up there it’s uncomfortable but overall I had a good experience.
Mariana L | Overall ExperienceAlways the best service out of Tustin office.
RAUL S | First ImpressionsThe storage are way too hot no air breeze or air conditioning. One could suffocate in those storage rooms.
Anthony T | Overall ExperienceThe best customer service ever. I am so grateful for thee staff. They have made my experience so wonderful during a hard time.
SARAH L | First ImpressionsI which the storage would be accessible until midnight instead of 10 PM. Everything else was 10/10.
Sandro a | Overall ExperienceThe prices were a little expensive from the beginning
Jesse L | Overall ExperienceVery professional and courteous service
JOHN W | Overall ExperienceThank you very much for your support and help.
thomas q | Overall ExperienceOur only recommendation is to add lighting inside the storage unit. we had to bring a flashlight to see what we were doing inside of the storage unit. On another note, the Staff and convience was great. Thank you team.
ROGER W | Overall ExperienceAll workers I interacted with were very kind and helpful, customer service was excellent. Storage was very hot though and no elevator, and had a weird smell, seemingly from a water leak but I’m not sure.
Brianna L | Overall Experienceemployees are very professional, friendly, and go out their way to help you U-haul great Company.
Anthony T | First ImpressionsPlz train it new front desk worker better ty
Howard C | First ImpressionsNice facilities
Jesse L | First ImpressionsVery thankful for the service , space and accommodations!
Vanessa S | Overall ExperienceThe staff was very helpful and friendly
Dane D | Overall ExperienceThe staff was very helpful and everything was great. The main thing I wasn't happy with is that the 2nd floor has no elevator and you have to walk up 12 steep stairs. That made it more challenging. But they do have units on the ground level you can use. It's a smaller location so they only had 1 large one available on the first floor.
gisela b | First ImpressionsU haul should give back unused monies for partial month(s). I.e, February 1-March 1. You move out February 20th, 8 days should be returned ($$)
Callie J | Overall ExperienceGreat staff very very helpful and willing to go one step further. Highly recommend!!
Paula B | First ImpressionsI was denied access to the storage unit around 5:00 pm over the weekend on a couple of occasions. This seems restrictive as I didn't receive any communication regarding the rationale.
Peter O | Overall Experience