The manager and every team member were very helpful and cared about doing the right thing the second I walked in.
Brian A. | First ImpressionsSelf Storage Units in Tustin, CA, 92780
U-Haul Moving & Storage of Tustin
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Staff was very friendly and helpful.
Desiree S. | Overall ExperienceWas renting for long time and always had someone to help. Staff very professional and nice. Thank you.
RONDA D. | Overall ExperienceUnit was way too small and had to change to a bigger one! When I booked it online it said for a studio apartment! Not even close
Helena H. | Overall ExperienceVery helpful
Desiree S. | First ImpressionsEveryone was very friendly, accommodating, and helpful. Effort and professionallism goes a long way, especially during a stressful transition. Thank you guys for everything.
Jose P. | First ImpressionsWhenever I am in Orange County for work, and need a trailer or moving materials, the Uhaul Moving and Storage of Tustin is my first choice. Staff is always willing to work with me and ask questions to ensure that the truck, trailer, storage unit, or materials that I am seeking, will do the job. Kaylee / Kayleigh (I apologize for not getting your name in its correct spelling) helped me with my storage unit a few days ago. She made sure my items fit in the unit, after realizing that the unit I reserved, was too small. Excellent customer service. The owner Edgar is always willing to help. He closed out my unit yesterday since I didn't need it anymore. He valued my feedback. Again, always positive here. I'm sure I will be back soon.
Alan G. | Overall ExperienceOnly downside is no AC but other than that it was exactly what I needed.
Troy E. | Overall ExperienceEvery staff was very helpful and professional.
arthur g. | Overall ExperienceWas secure but the light near my storage always turns off and was motion activated but not from where my storage unit was. Had to walk to the end of the row to get the light turned on.
Tamara G. | Overall ExperienceNever had a problem.
ARLENE C. | Overall ExperienceBesides a nice clean place, staff were helpful, informative, and friendly.
arthur g. | First ImpressionsGreat experience!
Daniel E. | First ImpressionsMy experience has been great and this Tustin Location always has a helpful staff willing to accommodate any questions or concerns I may have, or if I want to come to the Tustin location to make a payment they have a friendly and helpful staff to do that and I appreciate all of your employees hard work. Thank you.
RONDA D. | First ImpressionsStaff were very knowledgeable and helpful. The facility had some issues. First, the parking situation was poor, making it difficult to access the storage facility. The parking lot was small, and there were many trucks and inadequate spaces to park near the storage facility. The sliding latch on the storage unit didn’t work properly for the duration of the month. I waited in a long line at least twice to alert someone. There was no way to call for help from the back. No one answers a phone locally. Lastly, the double doors were never accessible, forcing customers to use a single door, unless they waited in the long line in the front to notify a U-Haul rep, or the customer happened to catch a rep in the parking lot.
karen w. | Overall ExperienceNot enough units to fit my need
john m. | First Impressions