Customer did not leave a comment.
Karen J | First ImpressionsSelf Storage Units in Urbana, IL, 61802
U-Haul Moving & Storage at Southgate
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
-
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$59.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $59.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$59.95
Per Month
- Interior
- 1st Floor
- Street Level
- ADA
- Climate
- Rate:
- $59.95 Per Month
1 Unit Left!
-
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$79.95
Per Month
- Interior
- 1st Floor
- Street Level
- ADA
- Heated
- Rate:
- $79.95 Per Month
1 Unit Left!
-
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$79.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $79.95 Per Month
-
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$89.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $89.95 Per Month
-
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$144.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $144.95 Per Month
-
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$159.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $159.95 Per Month
-
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$184.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $184.95 Per Month
2 Units Left!
Drive Up Storage
-
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$139.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $139.95 Per Month
-
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$159.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $159.95 Per Month
-
Large
10' x 20' x 10'4 Bedroom Home or larger
Size Guide- Rate:
-
$219.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $219.95 Per Month
1 Unit Left!
Storage Lockers
-
Small
5' x 5' x 4.8'- Rate:
-
$44.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- Heated
- Rate:
- $44.95 Per Month
-
Small
5' x 5' x 8'- Rate:
-
$44.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- Heated
- Rollup
- Rate:
- $44.95 Per Month
-
Small
5' x 5' x 4.8'- Rate:
-
$49.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- Climate
- Rate:
- $49.95 Per Month
-
Small
5' x 5' x 8'- Rate:
-
$49.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- Climate
- Rate:
- $49.95 Per Month
-
Small
5' x 10' x 8'- Rate:
-
$69.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- Heated
- Rollup
- Rate:
- $69.95 Per Month
1 Unit Left!
Sustainable Drive Up Storage
-
Medium
7.3' x 16.8' x 6.5'2-3 Bedroom Home
- Rate:
-
$154.95
Per Month
- Vanbody
- 1st Floor
- Outside Level
- No Climate
Free Lock with
Rent Now
($11.95 value)- Rate:
- $154.95 Per Month
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I have storage units and the place is clean and secure. Good place to store your stuff.
jon s | Overall ExperienceI will be needing you guys again! Your service is wonderful! Alinda
Alinda P | Overall ExperienceNA
VERONICA C | Overall ExperienceThe prices are a bit more then most other storage facilities and the price raise is making it a lot harder to make my payments each month.
Amy R | First ImpressionsCustomer Service is above and beyond!
AMANDA S | Overall ExperienceGreat company to do business with, fast, friendly employees.
dave c | First ImpressionsThe actual move-in went well, but getting the unit was an unrelenting, freaking nightmare. After my initial experience, if other storage facilities had been more suitable, I certainly would have gone elsewhere. My problem was resolved only by contacting the regional office. MY INITIAL EXPERIENCE: I had been looking for a unit at The Philo Road location for about four months, with no success. In August, with the U of I students about to return, the former manager said a unit was about to become available. On August 14, when he called to say the unit was open, I dashed over to U-HAUL, looked at the unit, took it, paid the first month's rent, set up autopay, and told you I would not move in until early September. Apparently, staff was supposed to put a temporary lock on the unit to indicate it was rented. This was not done. Had I been told, I would have put on my own lock. As a result, when counting open units after student move-outs, your staff listed my unit as unoccupied and available for rental. My contract was summarily cancelled August 18 WITHOUT MY KNOWLEDGE, and when I arrived to move a few things into my unit, you had no record of my contract or my having rented the unit. The new manager told me the unit had been occupied by someone else since 2002, an apparent "untruth." Having waited for a unit at that location for four months, and assuming the facility was now full again with no other units available, I told him he needed to fix the situation or I would call my lawyer. He said because I "used the 'L" word', " he could not/would not continue to speak with me. When asked, he told me to have my lawyer call the U-Haul lawyer to get the refund for the month's rent I had paid. He refused to accept an apology. I will save my remaining comments for a post on your website (and others.) For now, I will say your new manager behaved like an 8 year old in a situation that could have been diffused in 10 seconds had he told me there WERE other units still available. Instead, he was disrespectful, mocking, rude and unprofessional. This entire problem was the fault of U-Haul, your people made it worse, and I was entirely justified in my anger. I am also compelled to ask why your computer system did not flag my unit as rented four days earlier when you listed units available for new rentals, and why you did not inform me that my contract was summarily cancelled. Are you really so greedy that you put speedy profit over accuracy and customer service?
christina n | First ImpressionsRight now they over charge me
Louis W | Overall Experience