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RONALD S | First ImpressionsSelf Storage Units in Utica, NY, 13502
U-Haul Moving & Storage of West Utica
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Roaches everywhere
Jaschira G | First ImpressionsYour service person she was very rude and disrespectful. To the point I told her she was being very rude, I told her just because someone else made her mad doesn’t give her the right to be rude to me. Then a man tried to speak his mind and I told him to mind his own business and that I was not talking to him. I will never use this facility again and I will tell my friends not to use it either.
victoria b | Overall ExperienceI can't remember the young woman's name at the front desk. She really helped me out when I checked in on September 2nd. I was dizzy from the medication I was taking. She suggested that I sit down, try to relax, she brought me a bottle of water. It took me about 20 minutes or so to gather myself, I have Type 2 Diabetes and Hypertension and she extended such kindness concern and understanding. I only hope the main U-Haul office appreciates her and should be proud to have her on your staff. She is the main reason for the excellent rating.
Michael N | Overall ExperienceStephanie is the best.
JASON A | First ImpressionsThe young lady who assisted me was very friendly, explained everything, also went over and beyond to find me a storage unit near my daughter.
Francine C | First ImpressionsExcellent service associates very knowledgeable on procedures offered suggestions that alleviated all of my concerns.
MALCOLM J | First ImpressionsGreat customer service.
Waqas B | First ImpressionsMy niece had an emergency and we had to find a storage facility immediately. UHaul worked hard at finding a unit for her and we greatly appreciated it
Jeannine G | First Impressions🙏🏾🙏🏾🙏🏾
JARROD S | First ImpressionsThe reason for closing my account with your company the pricing was to much When I first opened an contract with your company the price fine over the months an increase another couple of months another increase. I'm on a fixed income with increasing credit was to much to handle.
ARTHUR G | Overall ExperienceEverything is good and decent so far.
jason a | First ImpressionsLavatory where maintained or working properly.
donald s | Overall Experience