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bobbi m | First ImpressionsSelf Storage Units in Utica, NY, 13502
U-Haul Moving & Storage of West Utica
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Storage Customer Reviews
- 5.0 Average Customer Rating
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I lost artwork due to water damage. I also have mildew on my furniture and artifacts. Otherwise, my experience at this facility was great. The people were very knowledgeable and helpful. Very good staff. My overall rating is diminished based on the water damage to my property. I was away during the time of the water break and by the time I returned home, I he ad too much on my plate to go through the time consuming process of making a claim. I would recommend this facility to a friend with a caveat about the water system.
Jawwaad R | Overall ExperienceVery helpful folks there
Mark B | Overall ExperienceEverything was just fine.Thank you very much
Rodney W | Overall ExperienceThe customer service was excellent. Very informative and friendly.
joe p | First ImpressionsThank you for your kind service and hospitality
lenard c | First ImpressionsThe lady at the front desk was super insightful and helpful
Damali B | First ImpressionsI don't like the tricks. I had a coupon for a free month but he said it was for those who rented a truck. And too expensive for the size. I'd recommend another storage place that's 6× the size for the same price. Well, more affordable now since the price went up. I'm glad to get out of there. Sorry
Andrea T | Overall ExperienceStaff exceptional...very informative...took care of everything we needed help with, even a last minute storage unit..
Jessica M | First ImpressionsThe staff was very friendly and easy access to the storage unit.
BARB F | First ImpressionsThe only thing yall need to work on there is getting that outside card reader display fixed. It needs to be shielded from the elements i.e. rain, snow and maybe even the heat.
john g | Overall ExperienceOnly problem with our experience is that the bathroom in the building was never operational. You had to go to the office area to go to the bathroom.
Melody N | Overall ExperienceFaculty was clean, rodent and pest free, and staff was excellent.
Sabrina M | Overall Experience