Most of the desk people seemed like they could care less about what they were doing. It wasn't as if they were angry or anything, they just were not what I would call friendly. The remote fob I was finally given, after asking for a month didn't work. The counter person's response...huh. Asked about the move out procedure before it was time, they never mentioned taking a picture of the inside. Had to return to my locker (couple of blocks away) and take a picture. Also, the gate was EXTREMELY slow. As to what was good, the storage area was in good condition.
Chris B | Overall ExperienceSelf Storage Units in Waterford, MI, 48328
U-Haul Storage of Waterford
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- 4.5 Average Customer Rating
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I was at the U-Haul store at about 7:30 a.m. They were ready to take care of me without any waiting. They gave me information that helped me make a final decision about what I needed.
RALPH M | First ImpressionsMany problems over the years!
JOSEPH S | Overall ExperienceGreat job.
Brian R | Overall ExperienceWonderful and Mikayla at the Waterford store was an expert and help me find what was best for me. Beyond satisfied
JALEN S | First ImpressionsVery helpful and answered our questions before we decided. Also, the manager (maybe Lara??) actually volunteered to drive to an adjacent set of lockers to show us the exact size and conditions. That convinced us to go ahead.
Chris B | First ImpressionsGood 👍 experience for the untimely circumstances at the time. Thank you !
Richard Y | Overall ExperienceI really truly was comfortable with the storage unit that I had and I will recommend anyone that asked me about U-Haul storage. Very clean safe
Latanya B | Overall ExperienceClose by.
Richard Y | First ImpressionsThe staff (especially Ann) were always kind and courteous! Although I was 2000% relieved to get my unit cleared out, it had nothing to do with the staff. Always kind and always shared a smile. Thanks again!
TAMARA J | Overall ExperienceThanks for all your help.
Anthony J | Overall Experience