After leaving my things in storage for roughly 4 months (with ownership and myself having the only keys) I finally moved out. I arranged for a moving company to retrieve my things (I hired a moving company so I would not need to miss work). The storage company assured me that they would be there to let the movers in. Day of, the movers called me to inform me that management was not there, and I needed to leave work to let them into the unit. The time ended up costing me a few hundred in extra labor hours. Once the movers unloaded everything into my apartment, I found that I was missing one box - containing two top-end kitchen appliances and a few odds and ends. I have reached out to management multiple times, but they have never responded. At this point, I'm writing it off as a loss - but will never recommend either company again.
John B. | Overall ExperienceWestlake Indoor Self Storage
27310 Detroit Rd, Westlake, OH 44145Customer Reviews
Available Units (All Sizes are Approximate)
Indoor Storage
Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.
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Medium | 10' x 10' x 8'
Interior Street Level Heated
2-3 Bedroom Home (1,200 - 1,600 sq. ft.)- Rate:
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$130.00
Per Month
2 Units Left!
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
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After leaving my things in storage for roughly 4 months (with ownership and myself having the only keys) I finally moved out. I arranged for a moving company to retrieve my things (I hired a moving company so I would not need to miss work). The storage company assured me that they would be there to let the movers in. Day of, the movers called me to inform me that management was not there, and I needed to leave work to let them into the unit. The time ended up costing me a few hundred in extra labor hours. Once the movers unloaded everything into my apartment, I found that I was missing one box - containing two top-end kitchen appliances and a few odds and ends. I have reached out to management multiple times, but they have never responded. At this point, I'm writing it off as a loss - but will never recommend either company again.
John B. | Overall ExperienceChris is wonderful!!!! Very easy access and nice that you can park inside while loading/unloading and under the roof while loading/unloading a second vehicle. Nice that you have dollies and carts for our use also. Very clean. I would certainly come back again if I needed storage space. THANK YOU FOR BEING AVAILABLE when we needed you!!!!
Jean K. | Overall ExperienceThis storage place stole all my furniture. I did not move anything out. They stole my belongings.
Katrina W. | Overall ExperienceThis storage facility provides all the benefits of being climate controlled without paying the price for it. Because it is underground, it is never too cold in the winter or too hot in the summer. I would definitely use it again if I had the need.
ANN M. | Overall ExperienceWe had a great experience over the years. The facility was always clean and secure. The staff was always friendly, informative and knowledgeable. Thank you
CAROL M. | Overall ExperienceGreat experience! The only improvement that I would have REALLY appreciated is having a public restroom available. Drugmart is close, but not close enough. Thank you
HENRY H. | Overall Experienceouter area looked to be falling apart.
Jerome R. | Overall ExperienceI did not use the reservation.
Alice P. | ReservationWater and humidity problems. Even though my unit was away from the main door I still got mold and mildew on my wood furniture.
RACHEL M. | Overall ExperienceCheck-in was a slow process. The storage unit itself is clean and I feel comfortable leaving my things there.
Privacy R. | First ImpressionsGood location, clean and safe facility. Representative took 45 minutes to check us in.
Privacy R. | First Impressions