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ziad a | Overall ExperienceSelf Storage Units in Winnipeg, MB, R2C3B2
U-Haul Moving & Storage at Regent Ave
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Storage Customer Reviews
- 4.0 Average Customer Rating
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My only issue is that when we were cleaning it out there were candy wrappers that the mice and or rats brought into our unit. You can control people following your policies and it was frustrating.
LAURA S | Overall ExperienceThe 12 stairs carrying multiple boxes up and down was a killer especially for someone over 70! I don’t know why they wouldn’t have a service elevator.
Rocco G | First ImpressionsMy unit ended up having extensive mouse damage resulting in having to throw things out
Irene H | Overall ExperienceMy first experience and it was more than my expectations. Good service and friendly service.
Tope A | Overall ExperienceTrailer was really when I arrived. Your people were very helpful.
Kent M | First ImpressionsMouse infestation ruined all my contents. Trap inside was empty. Very disappointed and really sad. No sympathy from staff, called claims department and didn’t get a return call.
kristen w | Overall ExperienceStaff are always helpful
Kevin V | First ImpressionsOffice hours are sub par. Van I used had a extremely loose front end steering was more of a suggestion then anything, sometimes one wheel would pull off to the side and skid until I pulled it back
Ryan K | First ImpressionsStaff were friendly and helpful.
Liam T | First ImpressionsNot happy at all i will never rented a storage unit from them again. I had $1000's of dollars in damage to my personal items beds and other furniture due to the amount a mice like more then 100 it's mouse infested I took pictures and reported to the uhaul staff they didn't seem to care and told me yes we know but they couldn't do anything about them, staff were very rude and unfriendly im very upset with all the damage that was done and the lack of respect or responsibility I will never every rent anything from uhaul again. Take my opinion, experience and loss and tears do not rent from uhaul im in tears I lost so much now I have to throw away things and spend money to get things back please please do not go to uhaul.
Helena V | Overall ExperienceI have never used a non-climate controlled storage unit before, but this was my first time and I was pleasantly surprised. All my items were safe, secure dry no bugs no rodents. Everything was well maintained.
leslyn L | Overall ExperienceVery polite, patient and understanding staff.
OLUKAYODE J | First ImpressionsI did recommend a friend and they used it and said it was great
DWIGHT D | Overall ExperienceNo lighting within unit. Ceilings within unit only 6 feet which is not as photograped on facility posters/ modeled in store. Swinging doors with no door sweeps or seals. Shared facility with Uhaul who left their rear overhead door open, sometimes 8+ hours. As a result there are birds in facility rafters, various bugs inside (lots of moths), and mice entered my unit twice within one year despite my moving to another unit. Destroyed my prized-posession, a sectional couch with mice urine, feces, and scratches. Although my original unit was paid staff threw out my belongings without consulting me. Uhaul claims department failed to address all my claimed items and didn't follow case precedent to compensate me fairly nor fully. Reneged on their settlement offer. Ultimately, moved to a cleaner storage facility with regular pest control. When moving out with a competitors vehicle, staff threatened to tow it. Highly dissapointed with Uhaul storage experience. Would recommend customers take their business elsewhere.
Colette M | Overall ExperienceClean, secure storage facility, and friendly staff.
IDA A | Overall Experience