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Sean B | Overall ExperienceSelf Storage Units in Sacramento, CA, 95841
U-Haul Moving & Storage of Citrus Heights
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Storage Customer Reviews
- 4.5 Average Customer Rating
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I’m rating a five star although the last year they have not really kept up on the cleanliness in the actually storage facility there was garbage outside the units and when moving out it was trash that someone left behind on first floor still there for two weeks other than that I have nothing but excellent words to speak on them especially the store manager viola and the general manager I think she was she was all over from stores to stores and handled the auctions of units Jennifer these two are the best and should be recognized for all they due and continually do you couldn’t have better than these two I feel over the last 11 years as if I’ve grown and certain ones feel like we’re second family I definitely am gonna miss them thank you for everything you’ve done . Annie kerns - Goergon
ANNIE K | Overall ExperienceI wish I could of kept my storage but I lost my job and became homeless and couldn't pay my bill anymore
Shawana Y | Overall ExperienceVery helpful.
LAVERNE W | First ImpressionsThe general manager and staff are friendly, professional and courteous. I buy my moving supplies there also. The prices are reasonable. Excellent personnel and facility.
DORIS W | First ImpressionsI had to tell the manager, Viola, THREE times that I had moved out. She still didn't move me out in the computer system so uhaul kept tryng to charge me. I rented a moving truck in order to move out of that storage unit. And they applied the payment I had for the truck to the storage unit that I had just moved out of. And then they called and said they couldn't use that payment because they had applied it to storage instead of truck. But they had already deposited my check into the U-Haul Bank. They also calculated the total amount due incorrectly and now there's a balance due back to me and nobody's contacted me about how that's going to happen. And when I first came in to initially rent said unit. I came in because of a special U-Haul was running.... Free truck with storage rental, or something like that, and the guy at the counter didn't seem to know what I was talking about. Other employees had to come and fill him in
TIA M | Overall ExperienceCouldn’t use the gate or the storage unit when needed to drop off or pick up . Card doesnt work
INNA G | First ImpressionsOverall experience very good. Just the prices on your storage units are pretty steep, competitively speaking.
Chris H | First ImpressionsWow ! No one could ask for more, they're the very best on every level, across the board, without a doubt!!!
timothy w | First ImpressionsWe have been using U-Haul vehicles and buying supplies since 1989. Our go to place for hauling vehicles and supplies throughout the years. Very happy with your store on Madison and Auburn.
joann f | First ImpressionsThe staffs especially the manager at this location is so helpful
GREG A | Overall ExperienceWhenever I visited during the summer, the facility's temperature was always in the red and never in the "climate control" range. The humidity was also very strong. I had candles stored in my unit that melted. Saw lots of dead roaches in the facility. And elevator was broken and A/C wasn't working when I first moved my stuff in. Other than the maintenance and cleanliness, my stuff was always safe and secure and never had any problems with workers.
terri v | Overall ExperienceStaff were great and they helped when needed. Convenience of going in and out when we need to is a big plus.
sheryl m | Overall ExperienceViola and her team were absolutely awesome. This by far the best experience ive had with U-Haul. The truck rental, storage, and I’ve even used them for propane filling and I’ve never once had any troubles or complaints with their services. Highly recommend.
Daniel C | First ImpressionsStaff made all my storage needs run smoothly and seamlessly! Much Appreaciation to the Staff and 800 staff who not only answered my questions but helped me work through issues I encountered due to my lack of understanding. You All are the Best and o tell friends and family to choose your products! Thank You All!!
JOHN B | Overall Experience