The truck had no snow and mud tires on it, only all season! I rented this truck in 100 Mile House and they knew we were travelling through the Fraser Canyon with our drop off located in Coquitlam. Our truck got stuck just trying to get up a plowed driveway. It slipped and slided in the snow on the Canim Hendrix Highway and it was one of the scariest trips I've ever had. We were so unsafe. There was no windshield washer fluid in the truck. We luckily made it to Clinton where I purchased a jug of it! Obviously no pre- inspection took place by this UHaul representative. Our truck was covered in snow and ice on the windshield with no scraper available and they sent us to find the correct vehicle with no assistance. One of the back up lights did not work either. I also reserved 2 utility dolleys, that were not there. I said to the Lady that they were reserved and she shrugged her shoulders and said, first come, first serve..she attempted to locate a dolly from Country Tires who said they had one we could rent, we drove there to be told they didn't have the dolly after all. So no dolly's.. All in all I am deeply disappointed in my experience with UHaul at this location.maryellen T.
Big Country Storage Terminals Ltd
(U-Haul Neighborhood Dealer)
100 Mile House, BC V0K2E0
- Mon–Fri8:30 am–3 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in 100 Mile House, BC V0K2E0
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- 3.5 Average Customer Rating
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Amritpal at the Coquitlam (Barnet Highway) location was very helpful. He went out of his way to make the equipment dropoff smooth and easy despite being alone on a busy evening.Robert N.
Lot was Ice very dangerous sloped and fell part was missing had to go to other locations to pick up missing partEmilia B.
Have the uhaul upfront for the customer Have the uhaul dug out of the snow. Have tools to lift the uhaul onto the vehicle and given rightaway . It would save alot of time :)RACHEL D.
when trying to return same shit no help to busy and no one had a clue as what to dodebby M.