You guys need to treat your customers well. I was charged for the cleaning while in fact the truck was clean when I returned it. I messaged the Manager for any explanations but did not replied yet. I always rent from U-Haul everytime I have to move something, but no, never again!!!! I will not recommend this company!!!
Trailer Rental & Towing in Abbotsford, BC at U-Haul Moving & Storage at S Fraser Way
Moving to or from Abbotsford, BC? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Abbotsford, BC V2T6L4 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Abbotsford, BC
Cargo trailers in Abbotsford, BC are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage at S Fraser Way!
Utility trailers are perfect for towing large or oversize cargo in Abbotsford, BC V2T6L4. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage at S Fraser Way provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Abbotsford, BC and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Abbotsford, BC online today!
Trailer and Towing Supplies
Great customer service. Friendly, helpful.
Do an actual check in that is not by mobile
Staff very courteous and helpful but when only one there delays in service sometimes frustrating. Trying to phone in also can be frustrating probably for the same reason. Otherwise a good experience.
The return process was a disaster. We tried 15-20 different times to go through the return process online. We used 2 different phones, on and off wifi, both the app and the website in all different sequences. The program 'could not confirm the location'. We had to go into the U-haul office and speak to the night employee. The poor guy was trying to process 3 parties, after closing hours. He was able to return the vehicle via his system with no problem within a matter of minutes. He said that we were not the only people with this problem. He had to call his boss about the issue and his boss gave him flake about not leaving us out in the rain and cold to figure it out b ourselves. There was NO WAY we could have returned the vehicle. We would have had to leave it in the parking lot, un-returned, and accept an improper return fee. This is absolutely ridiculous. A terrible terrible system. By the time we left, we had been trying and waiting for 2+ hours. An absolutely terrible experience. I am very unlikely to use U-haul ever again until the return system is changed, and will warn anyone and everyone I can to be wary of U-haul. Thank you for this opportunity to share my experience.
6'x12' trailer was perfect for moving appliances ect...the low deck and the tailgate made everything go super smooth
I didn't appreciate having to do the rental post usage detail of the cab. Sweeping the box, and removing any litter is one thing. Spraying and wiping down the floor during wet rainy season or being charged extra???? That is not a requirement at two other rental companies I have used eh...... Just saying. Equipment was in clean and fair shape. As a former trucker my rate per hour is $85/hr and as an RMT my hourly rate is $125. U Haul can't afford me as an service agent. It may affect my choice of rental in the future. This was my first time having to clean the interior of a cab after use. I believe I have used you guys one other time a long time ago. Not remembering detailing cab. It was convenient have a storage unit there and access to a truck too. The friendly, polite staff is good too.
They are very restricted for room at this location so the trailer was hard to get at. Wanted to rent at the Chilliwack location but the same trailer was $300 more there. Pricing should be consistent.
Better signage to point out customer parking.
Very difficult to use the app and self checkout. GPS Location was not working and it was very frustrating. I will not use self check out ever again. wasted 1 hr just for the rental process.
Jennifer was awesome with helping me get the right truck and made the rental process smooth and easy. Excellent customer service.
It takes way to long to process everything
The lady who helped us was exceptional! She could tell I was not doing well and helped us problem solve a few things and was just amazing. So needed someone caring like her!!
Better record of where the trailer is parked
best service you can get, with kindness
The problem I had was the trailer was too wide for the tractor that I was picking up. I brought the u-haul back within the hour but the girl said she could not refund me. I would like to get a refund due to the trailer not being used. Thank you Paulo
Very friendly and helpful! Would recommend this location! Thanks for all your help!
The day I rented the truck was very frustrating as the first location I was to pick up from was a new agent and they had no clue as to what they were doing and were very rude . I left that location very upset and mad . I then called and tried to find another truck and the lady on the phone was very understanding and found me a truck in abby which was perfect. I got to the abby location and the lady there was very helpful as well and set it op to be droped off here in chilliwack. Now the drop off didnt go so well as in abby they gave me the wrong truck but the lady in chilliwack was very helpful and got it all sorted out. The first location is on Keith Wilson rd at a new storage building and they need sum better ppl skills and training
Very helpful staff professional and well organized easy to deal with
Good service! The representative was really helpful even when it was really busy. Would totally recommend and use it for next time.
The lady that came out of her way to help us at this location was your saving grace. She was helpful, friendly, empathetic to what we had gone through, that lady deserves a raise and all your appreciation because had it not been for her we would gladly tell everyone never to use Uhaul for moving but now we will only tell them that this location is the one to deal with if you have to use Uhaul.
I live across town near other U-Haul dealers but I prefer to travel the extra distance to the Matsqui Place location because the service there is the absolute best. 5/5 stars!
Great girl in front talked for a bit just about stuff going on in the world
Everything looks excellent to me for now . Keep it up ðŸ‘ðŸ»