The place and trucks were clean. The guy was very organized and was very professional and was doing a good job multitasking between customers and handling the emissions and the U-Haul truck rentals at the same time. I will go out of my way to red trucks from this location again.
Anita C
Ezmissions com Alpharetta
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alpharetta, GA 30009
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkThis was by far the worst and most stressful customer experience I have ever had. I reserved a 15' U-Haul approximately three months in advance, yet the day before my move, I received multiple calls changing my reservation. First, I was told I was being upgraded to a 20' truck, then told that was no longer available. My pickup location was changed multiple times, and I was eventually sent to a location in an area where I did not feel safe. When I arrived, there was no U-Haul representative available, despite it already being past my scheduled pickup time. I had people scheduled to help me move at 10:00 a.m., and at 9:30 a.m. I still did not have a truck. Eventually, someone arrived with a 15' truck that was covered in graffiti and stains, handed us the keys, and left without providing any proper assistance. He also changed my pickup time online from 9:00 a.m. to 9:45 a.m. without my consent. To make matters worse, the truck had little to no gas. I made my reservation months in advance and did everything I was supposed to do as a customer. The constant changes, lack of communication, unsafe pickup situation, and complete lack of professionalism were unacceptable. Moving is already stressful enough without having to worry about whether the company you trusted will actually provide the service you reserved. This experience has permanently soured my opinion of U-Haul, and I would not recommend them to anyone. The level of disorganization and disregard for customers is extremely disappointing.
Natalie BProfessional and helpful
Adel BFantastic customer service! The had us unloaded and check record time!
Lenny DFriendly and professional.
Marcus W