Nothing. Staff was great, very helpful. professional and efficient. If I owned this franchise ... I would give them both raises!
Michael F
Ezmissions com Alpharetta
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alpharetta, GA 30009
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Truck was not clean or pulled from back parking lot on pickup. They did not have the dolly I had requested and when I mentioned it I was told "you just have to hope it's here even if you paid for and reserved it". Truck was low on gas, under a quarter tank, when picked up. Passenger side mirror was wobbly and unsteady. This truck and location was the worst out of the many times I have used uhaul for a move. If I did not have a passenger with me this truck could not have been driven due to side mirror.
MELISSA GExcellent, very friendly, helpful, and accommodating.
Jon VPlease have an option to show if any of the products ie furniture dollies and/similar are available at a specific location. My initial order had 2 furniture dollies which were not there when I got there. It cost me several hours of work that could have been avoided if they were available.
Teresa BWhen I picked up the truck I rented on July 17th, I was given the wrong key and the wrong truck.Because it was raining so heavily, I couldn't compare the information on the documents with the truck I received at that moment. When I came to return the truck, I couldn't return it online because the information didn't match, but I left the key inside the box.I first called U-Haul customer service regarding the situation. I was informed that the area manager would get back to me.But nobody called me. The next day I went back to the renting location and explained the situation again. They said their manager would email me, but that didn't happen either.Subsequently, a billing process was carried out based on completely incorrectly prepared documents. The fare for the 75-mile trip was $155.48. I've traveled approximately 55 miles.I was charged $162.43 for this. Such mistakes can happen, but it's sad that nothing is being done to rectify the situation.
Akin O