The owner was awesome! I could not ask for better service.James D.
Trailer Rental & Towing in Amherstburg, ON at Super Plus Convenience
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Amherstburg, ON N9V2L5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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The service was top rate. Friendly and professional.EARLE W.
The moving blankets I rented were soiled. I was moving pristine furniture from my parents house that is now much dirtier after using the supplied moving blankets. Also, the instructions on the back to â€œshake the blanketsâ€ and return them to the bag for future use suggests these blankets are not washed between customers.Derek H.
Took 1 hour to get the trailer I wanted. Owner had issues using the Uhaul system plus it would not print. The gentlemen was nice and patient through this but technology may not be his thing.YVON G.
Was at the location for over an hour to reserve as I was booking to pick up a non standard style vehicle. I was at the location for an additional hour to actually pick up the trailer, then waited yet another hour to return it. 3 hours at the rental location seems excessive. Otherwise the trailer itself worked fine. Will not rent at this location again.Robert Y.
Very pleasant to deal with and always helpful.ALLEN M.
The right signals did not work and I had to return itZyad A.
paper work to get going even when I booked ahead on line took forever due to head office busy and could not be contacted. Put on hold forever as store owner needed help and could not get through. Never rent from you againHenry G.
Gentleman who rented trailer to us on Nov. 4, was professional and helpful. However, the man who checked us in upon return on Nov. 5, was quite surly, rude and uncommunicative.Steve D.
Very helpful and accommodating. Thank you :-)JULIANA W.
Faster in & out process.RICHARD R.
The guy working at this place was extremely rude and didn't want to accept the keys untill i told him I was doing an online drop off just a terrible experience with himRiley B.
Mohammad was an absolute pleasure to deal with. He was kind and helpful, and I enjoyed his sense of humour throughout the entire experience. Must give him credit for handling all reservations on his own - it's not an easy job! Would highly recommend renting from Mohammad.Anna C.
Very clean and smooth transaction would definitely rent from this location in the future.babak M.
The owner or guy who is running the convience store there is incredibly slow at doing his job. On top of that if anyone walks in the store a uhaul customer is second rate and has to wait until the owner is done with his convience store customer. He was very rude about thatRADU C.
Very well organized and clean atmosphere, the location was very inviting and my rental and drop off was quick and easy will use this location again.babak M.
The location was welcoming however extremely laborious to process my rental. There was also an issue with rental of a trailer hitch which I was not able to complete even though I was told over the phone when making my purchase that this would be no problem. Secondly, I was supposed to pick up my trailer from the Walker road in Windsor location which they then changed to Amherstburg. I did not receive a a call from the Windsor location either, which they also said I would. They then proceeded to change my drop off location after my pick up. This entire process which should have taken less than an hour took over 4 hours of my time. I spoke with a U-Haul representative on the phone and explained my concerns and was given no answers and no compensation. I feel as though I don't even have to say this but I will NEVER use U-haul services and I will ensure none of my friends of family will either. Absolutely abysmal service.DYLAN R.
Very inviting and clean location, the store owner Irvin helped me with the trailer and was very efficient with the paperwork and the trailer hookup uhaul needs more locations like this to ensure clients are getting the best service.BABAK M.
Excellent customer service upon the initial phone call and obtaining a registration for car dolly to haul an un-driveable vehicle. Helpful all around. With, locating what we needed, to registration and confirmation as well as all of our questions answered with accuracy. All done with a polite manner and a bit of humor, which goes a long way in my book. Given, the mishaps I had with the universe in General, from running out of gas, to doing everything during a blizzard. The highlight of everything was U-Haul customer service and rental. Every concern I had was answered with confidence and ease, essentially placing me within that mindset, that everything else was just humorous instead of a frustration. Had the results been different (ie, demanding the dolly be returned the same night), I think this review would have a different ending. Thankfully, that wasn't the case and I'm grateful for their kind assurance, humor and confidence which ultimately affected the outcome of my own mood. Upon drop off; it was just as delightful and much appreciated. 5 stars Highly recommended.jennifer C.
I have used the drop off location before and they are great. I felt bad leaving this truck there but ensured they were aware of the issues and do not rent this truck as is to anyone else.Eric B.
Thanks for the advice.Lachlan C.
There was an intermittant issue with right turn light. Not sure it was trailer or my vehicle. Would be nice if there were a quick test box to confirm it was my vehicle or the trailer.ken H.
Very clean and inviting environment will rent from this location again.kaitlynn B.
I completed everything on line. Only to arrive to someone who would not take my confirmation number...soooo, I very slowly had to re-do, all of the information. It was painfully slow. Also, I not only did not get the two dollies I needed, I was charged over fifty dollars more than what I was to be charged online, with the dollies. I will be very leary about U-Haul ever again.Robert L.
Nice friendly service..Michelle M.