To begin with you could stop jacking people around ..I had to talk to 4 different people to get my uhaul when I was confirmed with one truck and I couldn't get the key for it because they said the truck wasn't there even though I took a picture of the said truck and sent it to them...I will never deal with this company again...
Danna S
Creative Choices
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Antigo, WI 54409
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Everything went great, thanks for all of the great service!
theresa kAwesome and easy to use. It was quick and everything went well. Appreciated how they got me in and out and the trailer was clean and in good shape. Will definitely use this location again
Peter PThe first time we went to this location she was rude and didn’t even give my boyfriend time to change plans and sent him to a location 45 minutes away. They did not call us when they opened to let us know they didn’t have a trailer and then when they found out he was there to pick one up, told him “ you will have to wait” and he just had to stand there. We did get a refund for this. The second time, we dropped off a trailer and she didn’t check it in until 4 days later and charged us for 3 extra days. No big deal except she laughed, said she knew she messed it up and said “I was waiting for you to call” instead of fixing it before she charged us an extra $89! We aren’t made of money and don’t like the weird charges on our accounts. She did refund us for the extra charges but I am not happy with how this location is being run and hate that it is the convenient spot for us to drop trailers off. Someone needs to check this out.
Megan EGreat service. Staff (OWNER) very well informed and helpful.
Daniel M