Difficult to access off the highway. Too close to the exit ramp. Understaffed and very crowded with returns and pickups in a narrow drive. To their credit it is during a pandemic and just after the entire state was coming out of a huge ice storm. Did decent with what they had to work with (lack of returns). Overall, if it was not for the proximity to where I needed to be, I would rent from another location in the future.
Trailer Rental & Towing in Austin, TX at U-Haul Moving & Storage at Research Blvd
Moving to or from Austin, TX? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Austin, TX 78759 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Austin, TX
Cargo trailers in Austin, TX are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage at Research Blvd!
Utility trailers are perfect for towing large or oversize cargo in Austin, TX 78759. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage at Research Blvd provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Austin, TX and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Austin, TX online today!
Trailer and Towing Supplies
Y'all were really great and helpful! You were able to help me get access to a 10' truck even though the system and my reservation details didn't match! Going the extra mile for me really boosted my confidence that day! I appreciate y'all's service!
Lady manager is terrific! Promote her. She is ready!
I needed a 20' truck which they said there were one available, but when I got there they only had a 15' truck and I was told I was getting a free trailer and I had to pay for the trailer. U-Haul is full of shit. I want use them again
Very difficult for ingress and egress especially towing anything. Check in process was very nice and fast.
Staff was wonderful to work with, from start to finish!
No one checked that the lights worked on the trailer and I found out after I left that one side wasn't.
My only issue was the movers did not show up. I was credited but inconvenienced.
I reserved this uhaul for 24hours pickup at 7pm and return 7pm the next day. This was done about 5 days before I planned on picking up. When I arrived I was informed I could have the uhaul for a maximum of 6 hours because they were overbooked. I requested to move my pickup time to the morning of the next day but there were no availible times. I wish I would have been notified that I wasn't reserving/ guaranteeing my reservation time and possibly called so I could have made other arrangements.
Charged me the $8 insurance fee after I specifically said I would reimburse and didn't want their additional insurance. Then when I called to have it fixed, told me I would have to wait and call back to speak with the manager on Monday. This is not the first time this has happened at this location.
Over all I am happy thank u
They were great in getting me and the truck out the door quickly! Thank you!
Online check in did not work. I had to go get in line like everyone else.
My drop off was supposed to be a different location near zip code 78726...but when I got there I was told to go somewhere else. Also I was charge a free to take the trailer off my trunk and that was not bought to my attention until I was at the location.
Nothing. Your service is excellent
I need to point out how hard Jamaya (I hope I spelled that right) worked to ensure I was ready to leave for my one-way, cross country trip. She was the only one there and took the time to help me load my car onto the auto transport. She was so courteous and friendly. As someone with a background in management, I can say she is a great employee. I hope she's promoted, or at the very least given a raise. She knows U-Haul products very well and delivered exceptional customer service.
We did not feel that this location cared as much to provide customer service as to try to get us to get a truck from another location. We had reserved our truck for 24 hours and when arriving, we were told that we would only be able to take a truck for 4-6 hours despite our request in the reservation. We were told that the truck was available but not available for the time frame we wanted to use it. When we asked if this fell into the budget policy where we would be given $50 if our reservation was not available, we were told that they have the truck available so it did not. After further questions, we were finally able to get the truck for the time frame we wanted but after 20 minutes of discussing why we can't do it for 24 hours. Although we have rented in the past from this location, we felt frustrated at the lack communication between the website and the customer service. This location simply seemed focused on wanting to reserve trucks only for those that could provide them the most montary outcome even though we were continuously told that they serve the whole community equally. We were frustrated that it took so long to get the rental that was indicated on the reservation.
All very good.
Loved doing it all online. I was able to skip the line of 5 people to grab my keys and go.
Great Customer Service.
With Lisa Mitchell running this location I would not change anything. I would give her anything she ask for. I watched Lisa work and have never seen anything like her. Lisa was so efficient, multitasking, polite and would return just because of her. If I owned a business I would do what ever it took to take her away from your company. I cannot compliment her enough. Andrew Hull
I lost my keys during the move. Lisa returned my email and told me that they had turned up. I picked them up at the Research location and thankfully didn't have to spend too much time looking for them. The day i moved, upon returning the truck there was a really long lineup of people waiting. I wish i remembered the guys name, but he came through the line and got all of our information, took the truck key and said they would send an email summarizing our return. This was INCREDIBLY helpful and efficient! Likely this saved me (and a lot of others) at least a half hour (judging by the lineup). Great effort/job! He had earrings if that helps any :)
Lisa was so helpful and very knowledgeable in the exact perfect equipment I needed. She was amazing!!
I had requested a furniture dolly. No dolly in truck. UHaul clerk at that location said she would credit me. She did not.. It would have been so much easier for my movers to have had a dolly!! Had to call customer service to get a credit for the dolly.