We got there and the staff at the store had no idea how to check is in and didn't know what a tow dolley was. They had to get someone on the phone to talk to us and check us in. They barely spoke English!! Then NO ONE showed us what truck or helped us hook up tow dolley! We were on our own! Worse service Ever! U Haul has gone down hill since allowing remote site store there equipment.
Catherine M.
Ideal Food Basket
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baldwin, NY 11510
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The truck was not cleaned seems like they just rent them out without caring for them. When I rent from corporate locatio they clean them make sure they are running well and all that. This place just handing keys from one person to the next seems like to me. They need someone to wash them and wipe down inside.
Allen W.I tried getting some extra equipment but they had nothing available. Overall not a bad experience.
Ahtesham H.The van was clean inside but the outside very filty check in took some time one guy to handle everything after all the guy is handle the supermarket stuff and the rental at the same time will use this place again
Jack C.some of the vehicles are hard to get into as you have to step really high and pull yourself into the truck. The vans in particular. Adding some kind of step would make the vehicles a lot easier to enter and exit.
STEPHEN T.