This comment does not pertain to the specific location but how U-Haul processed my reservation. I originally ordered a truck from a closer location that is a full-service U-Haul center. For some reason the reservation was switched to Baldwin location instead of Lynbrook, which was 10 minutes and 3 miles further away. Moreover, the Baldwin pickup location does not support anything other than truck access, so I had to go to the Lynbrook location to get the pads and other items I ordered. This created excess work for no benefit and was infuriating to me since the U-Haul center in Lynbrook has many, many trucks. My reservation was made 2 months in advance of my need date, so no reason for this poor management on U-Haul's part. I will consider other options in the future.
Stephen B
Ideal Food Basket
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baldwin, NY 11510
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- 3.0 Average Customer Rating
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The rig had to be swept out and had a cracked windshield. When I reported the crack the clerk didn't know how to make note of it. I took a picture of it.
Peter BThe pickup was disgusting the 10” truck was super dirty inside I couldn’t do the move and put my expensive furniture inside. The truck smelled like they moved animal manure. It was so nasty inside this truck. Filthy and dirty.
Andrea LFuel was marked as fuel , tank was at 3/4
Joseph MGreat service,. The vehicle worked out great
Eric B