The location and store owners were great, but I got the truck without a full tank and had to fill it to full to return it. When I got the truck it was 1/4 Empty, so I paid a lot in gas even though It was already 1/4 Empty.
Micah H
Stony Hill Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bethel, CT 06801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Did not like the way he charged me 8 $ for insurance without asking me. At the same time I had my own insurance
MOHAMED ANot a thing. Great service and easy to rent.
THOMAS KThe dealer I picked up the truck From could not have been nicer! Very professional and very friendly. The truck, is a disaster. Even though the interior seating area was very clean. This truck is barely drivable. Only after I was several miles into my trip did I realize that the entire truck is driving a skew. The rear axle is misaligned due to previous damage. Also the exhaust system is open, or broken. Which severely impacts the engine compression, leading to terrible gas mileage. It probably cost me twice as much gas for this trip as it should have. The truck has very little power, even going up the slightest incline, even empty. And the exhaust is as loud as all hell. The tires on the driver side are completely bald and ready to blow. I don’t know why this truck has not been maintained. It’s obvious it has not been serviced or maintained for some time. The vehicle drives very very poorly. And seems to be getting worse. I recommend taking this vehicle off the road and repairing it or scrapping it. The rear axle is literally loose! And shifting around as the truck stops and goes! I’m really shocked that you let this nightmare out onto the roadway! This has not been a good rental experience at all. I took the liberty of taking photographs and video available upon request.
BRIAN BIf it ain't broke don't fix it
Michael H