Trailer Rental & Towing in Billerica, MA at East Billerica Shell
(U-Haul Neighborhood Dealer)

2228 reviews

320 Salem Rd   Billerica, MA 01821

(978) 667-0015

Location Hours

  • Mon-Fri: 7 am - 5:30 pm
  • Sat: 8 am - 2 pm
  • Sun: 8 am - 12 pm

Services at this Location:

Contact Us

(978) 667-0015

320 Salem Rd
Billerica, MA 01821

Services at this Location:

Location Hours

  • Mon-Fri: 7 am - 5:30 pm
  • Sat: 8 am - 2 pm
  • Sun: 8 am - 12 pm
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Billerica, MA 01821

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Customer Reviews

Average Customer Rating

2228 reviews

Let us know what you think.
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Write a review
Rating:
5.0

The service and quick response provided at this location from the owner was excellent and very professional. The internet/computer was down and they were able to adjust and help me rent the unit I needed that day. I would definitely use this location again if I need to rent a U Haul. Thank you.

Deborah G. 
Rating:
4.0

It would be nice to have a designated parking lot near the pickup area.

Daniel W. 
Rating:
5.0

Matt was great!

Janelle A. 
Rating:
5.0

Staff was great.

Ellen A. 
Rating:
5.0

Na

Jan G. 
Rating:
5.0

Always accommodated.

Sheila S. 
Rating:
5.0

Wonderful staff, great place to rent a u-haul. I use them all the time.

Gary L. 
Rating:
5.0

rented here a few times never had a problem very professional and convienient location less than a quarter mile away highl recommend east billerica shell

Jim M. 
Rating:
5.0

Top rate, very helpful

Peter C. 
Rating:
3.0

There was an overbilling

DID C. 
Rating:
2.0

felt like I was interrogated by a cop for 20 mins just to rent a trailer for 45.. owner needs to chill

Brian F. 
Rating:
5.0

great friendly staff, repeat customer and I wouldn't go any where else....THANK YOU!!!!

David H. 
Rating:
5.0

They provided great service, friendly, yet professional, and the truck was ‘clean as a whistle' will highly recommend to others. Susan B Burlington

susan B. 
Rating:
5.0

Great place thanks

Maureen T. 
Rating:
2.0

A little concerning with the company. Refused to take a multiple payment transaction. CASH was in side behind register or where ever, and credit card was out back where checked in for the rental unsure why I was informed only able to pay 1 WAY and i was not informed of this restriction, and had to stressed my funds due to this inconvenience. I was uncomfortable with the picture taking of ID and CC, even with an app for the uhaul. Also was HOUNDED by not 1 or 2 but all 3 employees if i put fuel in.

Sarah G. 
Rating:
5.0

They are wonderful. I highly recommend them.

Gary L. 
Rating:
5.0

They are great! I use them all the time.

Gary L. 
Rating:
1.0

Truck worked great and fair price. However owner of this location extremely rude and condescending. Not a good representation for U-haul

Elizabeth C. 
Rating:
4.0

on line reservations are really bad, even my 21 year old son who is an engineer had a really hard time navigating it

Israel B. 
Rating:
2.0

My hitch is UHAUL brand and installed by UHAUL. The manager said he could not give me the trailer because the ball was too low. I rented from UHAUL several times before with the exact same hitch with no issues. Any other UHAUL center would have taken the receiver upside down for me and fixed the issue. Not this one. They knew I was on a deadline but still I had to do it on my own with the few tools I had in a freezing cold. In fairness when I asked to use their shop to take the ball out from the receiver they did it for me. I will try to avoid this place if possible. Equipment was good and clean.

GUISEPPE D. 
Rating:
3.0

The trailers are parked and expected to be returned in tight spaces which can be tough if you are not are not an expert driver with the trailer. I had 1 item left in the trailer that I was going to take when I unloaded it and put it back in my truck. I get an attitude saying "you still have a bunch of shit in there" Then we park our truck where we were told to, the gas station refill truck comes in and both the owner and the truck driver are yelling at my wife to move our truck asap.

Brian R. 
Rating:
5.0

Mr. Stalker went way beyond helping me with my needs! I would definitely recommend east Billerica shell haul location to anyone!

Robert G. 
Rating:
5.0

The only thing missing from this location is a table with free coffee , but i get it nothing in life is free! Great experience overall!

James H. 
Rating:
5.0

thank u

Susan W. 
Rating:
5.0

Nothing , the equipment was good , the price was good , easy pickup , easy drop off couldn't be any better!!

Robert R. 
No reviews have been submitted for this location.

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