I had an after hours pick up. Did the online check in and my key wasn't in the box. Sat on hold with Uhaul for 30 minutes before hanging up and calling the lumber yard that is the dealer. There was a voicemail that gave me an emergency contact number. The guy was very helpful but thought my pick up was 8am today, rather than 8pm last night. By the time someone got there to give me tge key and the equipment it was almost 9pm. I only got 23 hours of my 24 hour rental because of course it was still expected back at 8pm tonight.David P.
Trailer Rental & Towing in Bonner Springs, KS at Vesta Lee Lumber Co
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Bonner Springs, KS 66012
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I rated this location as average since we had a drop off therefore we had no contact with the personnel. The location was convenient and there was plenty of room for the equipment.Shauna W.
Options for drop off return were helpful.Pete C.
Easy and friendly pick upRobert I.
The customer service rep told me that if I said "I don't know" for dropoff location, that I'd get to pick where I dropped it off. Shortly after I left the pickup location, U-Haul automatically selected my dropoff location!Stuart J.
Not the nicest looking location as it seemed kind of run down.Liam L.
The driving area was very dusty. No effort to be cleaned.JACQUELINE R.
Great customer service, helpful and flexible! ... *easy check out and check inBradley P.
Very nice about me having to go to 3 locations to get a truck i reserved a week ago. Was very friendly in generalJamie M.
Person at the desk was friendly, but the person outside was not.AUSTIN W.
Not only was check-in a breeze, but I also had a chance to make a new friend in Kansas. Great experience...thanks for the assist U-Haul!!! Marco A. TapiaMarco T.
Helped me back up the trailerCandace E.
Don'T waste the time to pre order with your information and drivers licence. Still had to do all the paperwork and submit licence on arrival. No time was saved doing the pre-order. Had to go to two different places to get the truck and a car dolly. took too much time to get everything checked out and get going.Jerry S.
Ease of check in and return process was outstanding.Robert B.
They were quick and efficient.Thomas M.
Top notch service!BRENDA T.
Everyone was very helpful and polite. Excellent job overall. Thank you allJoseph R.
The 26ft box truck leaks when raining. We moved on a very rainy day and put two twin mattresses and a bunch of boxes up on mom's attic part of the truck. Upon unpacking we discovered that it leaks both mattresses and all boxes were soaked and ruined. Mutiple wood items were warped because of the water.Beau S.
Staff was very friendly, knowledgeable & very helpful!DOUGLAS Y.
Quick in and out.RUSSELL C.
Its close to my home which makes it convenient. The vehicle was dirty, someone had split a drink and didn't clean it up, so the floorboard and dash were sticky.Shelly W.
It was easy and convenient. They were knowledgeable and it made it easy to rent. It was also easy to return. Thank you Jim SechristJames S.
Left turn signal on the dolly didn't work. Fron headlights where all mess up. It cost me less with Uhaul to move from stillwater ok to KC than it did from KCK to Levenworth KS. Will not use uhaul againPHILLIP I.
Great people and great service! I will use this location Gaian. Thanks a bunch!Gerald L.
Friendly service, helpful, equipment in good condition as I would expect.Larry B.