The worst customer service I've ever received!!
David V
U Lock Plus Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brampton, ON L6S5X8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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How U-Haul Reviews Work9pm pick was not honoured and your $50 guarantee didn’t happen! Next morning 8:30am which was scheduled by your telephone operator wasn’t honoured as well. They finally provided the truck after 9:00am! So, I waited for more than 12 hours!
JOHN EYou guys moved my truck from Bolton to this location even though I had booked this a month ago. Not only did you force me to now drive an extra hour but you didn’t even tell the store owner that the truck was there ? I had to stand there and wait for almost two hours for the keys. To top it all off I was on hold with u haul for an hour and finally after the 5th person I was able to get some reimbursement. I don’t think I can ever go with you guys again this was just absolutely a mess and I’m genuinely disappointed. I hope this can be corrected in the future.
Luca MYesterday it was raining so heavily and truck was leaking water from inside which ruined some of my furniture
saurav gvehicle pickup timeline should be clearly mentioned during reservation. if customer is late from picking up within reserved time, for how long the truck can be reserved, before handing over to walk-in customer.
UMAIR A