Nothing! Amanda was awesome! Maybe open earlier.
Steven A
Bridgeport Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bridgeport, MI 48722
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Customer Reviews
- 4.5 Average Customer Rating
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Honestly, our issue is more with Uhaul overall than with this specific Uhaul. Our overall Uhaul experience was horrendous to the point that we would NOT recommend Uhaul to others and will likely not use them again - especially the self service check in/check out we did at the Bridgeport location! The Bridgeport rental was one of the worst rental experiences we've ever had, and a lot of it had to do with a lack of communication from uhaul overall (the automated emails did not contain useful information). For example, we were not told we'd need to have either a lease, passport, or two people to call to verify our identity and that was a huge hassle, especially because that uhaul location was in a terrible service area where we had hardly any phone coverage making the process take a very long time. There was no way to indicate that a vent inside the vehicle was missing in the app, so we just had to trust that we wouldn't be charged for it. In addition, we ended up having to pay double for our trip due to some communication inaccuracies from the Uhaul schedule team as well as the original pick up location in Bridgeport being closed that day, and our desire to add insurance. Because no one was at the location, we couldn't add insurance on, and because the next nearest location took us more than 30 minutes to get to, we missed the 30-minute window to add it, and ended up having to return the vehicle to another location, and re-rent it out. This was awful as it meant we paid TWICE for the same trip.
Jordan PConveniently located near our home
David MThe lady who checked us out was very friendly (I think she said her name was Jessica)
Andrea FMae did an amazing job, made it very easy for me as a customer. While she accommodated me she also trainer another in the process. Thank you Mae!!
Scott R