Trailer Rental & Towing in Bristol, TN at U-Haul Moving & Storage of Bristol

265 reviews

2854 W State St   Bristol, TN 37620

(423) 217-4642

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(423) 217-4642

2854 W State St
Bristol, TN 37620

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Bristol, TN 37620

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

265 reviews

Let us know what you think.
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Write a review
Rating:
5.0

Great staff and helpful

JOSEPHLEE B. 
Rating:
4.0

Everything went as planned so I had no issues with equipment or staff

RANDALL H. 
Rating:
4.0

The truck size I reserved was not there but guy was helpful in getting me another

ANTHONYWAYNE J. 
Rating:
4.0

The after hours check in for returning a trailer is awful. It isn't the fault of this location but rather the fault of the uhaul website. It is not user friendly and on three different attempts, it kept taking us in a loop and would never land on the page to process the return.

Robin W. 
Rating:
5.0

Manger and staff were great. Helpful and pleasant to deal with.

ROXANN F. 
Rating:
5.0

Very friendly staff. Excellent location with all equipment and accessories displayed well.

Mary M. 
Rating:
5.0

Not have so many hidden costs that inflate the advertised rate of what you can rent a truck for. The cost of my rental was listed on the wall for $29.95. What did I end up paying? $82 + Almost 3 times over what you think it's going to be when you walk in.

HAROLD B. 
Rating:
5.0

Be the same friendly people!

CHARLESMONROE B. 
Rating:
3.0

Understaffed location where they apparently never answer the phone. Still trying to resolve an overcharge issue, but cant get thru by phone.

Bobby C. 
Rating:
3.0

Went there on Saturday. One person working for five people checking in and out. Understaffed. Was put on hold for 20 minutes and eventually just hung up. Some manager ought to hire another person or two. What the hell are you doing up there in management? Sitting on your asses for sure.

TERRY K. 
Rating:
5.0

Nothing

Michael M. 
Rating:
5.0

The crew did a outstanding job.

ABRAHAM P. 
Rating:
5.0

The guys I've worked with 2x for renting a truck have been great, very friendly, fast and polite each time.

REBECAKATHRYN V. 
Rating:
5.0

Fast Courtesy service

JACK C. 
Rating:
5.0

When a customer uses a credit/debit card charge their cards for their purchases on the same day of the purchase. I made a reservation, paid with a credit card, my card was charged that day, but had to extend my rental one day and my card was not charged until over 3 days later. This delay in payment caused my account to become over drafted which cost my the negative balance caused by the late payment and the $35 overdraft fee.

Jonathan C. 
Rating:
5.0

Excellent representative at this location, would recommend it to anyone!

Paul W. 
Rating:
1.0

Pieces of poop took my money f y'all

LAWANDAHOPE F. 
Rating:
5.0

Great service and staff!

RICHARD V. 
Rating:
3.0

Couldn't get my packet because printer was out of paper. With Covid,it would have been nice to get into the truck and have seen a note saying the cab had been disinfected.

JODI J. 
Rating:
3.0

Hire more people because we had to wait for counter person while he was outside with another customer. Truck was given to us dirty...just needs some TLC and that place could be pretty good.

GARY H. 
Rating:
5.0

It was an easy process quick check in and easy. The gentleman that helped me was nice and very informative. He said he was training to become an assistant manager he was well prepared for the position.

CHARLESADRIAN W. 
Rating:
4.0

The location and overall experience was fine. The fact that uhaul charges a per mile fee and requires you to return it full of gas is double dipping in my opinion. It should also say that somewhere on the website. I budgeted for this and had to adjust for the gas usage. Probably wouldn't have rented it had I known. Guess when your the only game in town, customer service isn't a priority!

Tim T. 
Rating:
4.0

The van I rented was filthy inside with dog hair, food, trash, etc. I was told it had a half of a tank of gas which was not the case but was told I had to return it with the same amount (half tank). All of the employees were very nice but my overall experience was not pleasent. In fact, I regret the decision and the price was very unreasonable.

Suzanne G. 
Rating:
5.0

The check engine light was on

Joel G. 
Rating:
5.0

Great service and equipment! Thank you!

Carol P. 
No reviews have been submitted for this location.

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