Everything was fine, however, I'm rating it as Average due to the extra week+ it took to close the rental (owner went on vacation).
Robert S
A1 Buller Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Burnaby, BC V5J4S1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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There where several problems that delayed my pick up which put me through a lot of stress
Felipe SI was told the pickup will be at different location. When I came to that location I was told to go to 2nd location. I lost half-afternoon driving to that and from that 2nd location. The 2nd pickup location was at some autobody shop and the office was below any standards. The service was OK but the place looked bad. They looked surprised when I walked in.
Darko BI booked a vehicle on 23 Jun 12am, and the counter was closed. It took me a half hour to call CS to find out the key. Even when I tried to return my car, the GPS location kept saying I was in the wrong place and wanted to charge me an extra fee for the return. It took me another half hour to call CS to return my vehicle. It delayed my plan for a whole day.
Yiu WThe truck was very dirty inside with garbage! The process to do the mobile pick up was very slow and we ended up paying extra for returning the truck late.
Guilherme N