I think the U-haul is very good, and the web and service are excellent. But 1, the site service is unprofessionall, 2, gas is too low so that I have to fill gas before use, 3, car is dirty.
Yan Z
A1 Buller Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Burnaby, BC V5J4S1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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My interaction with a u-haul liaison there was perfunctory.
Chris RCar was dirty and I didn't get a receipt.
Spencer KBlankets ordered were not available on day which was raining and impeded ease of move, very unreliable and no advance communication given regarding change in status of order
Jean TWhen I did a reservation online, the representative reached out later saying that 15 foot truck is not available. So I had to choose 10 foot truck and pick another location. Then on the day of rental, I was told that I am not set up for mobile pick up. So we had to wait an hour to open and get set up from the front desk. The place itself and the truck was good. It is the service and app that has caused all the problems and bad experience.
Sak L