Anthony made our day. Anthony was wonderful. Great customer service.Eshleigh G.
Alabama Pressure Washing Kings
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Calera, AL 35040
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The first problem was that this address is not correct, so I showed up at the wrong location. It took several different attempts to find a working number as the main one listed was disconnected. Once I was able to make contact with the local manager, I was informed that NONE of the equipment to use for the move was available at this location or any others nearby. I had made the reservation weeks in advance and requested two regular hand trucks, an appliance dolly, two furniture dollies, and multiple moving blankets. Only the truck was available. U-Haul gave me zero notice that no equipment would be available. My group of lay movers had to move loads of heavy items by hand as we couldn't reschedule the move that was to commence thirty minutes after picking up the moving truck. I would not recommend this location or U-Haul in general. They did nothing to fix the problem or offer some discount.Roger M.
I should not have been charged for an appliance dolly when they didn't provide one and the location told me they don't carry then there. i called and spoke with Katiffany and she told me Pelham had one and so i drove all the way up there to be met by Belle who had a terrible attitude and basically told me i was lying about someone calling to check. I ended up having to borrow one from a friend because there wasn't one in Pelham either and they wanted me to drive to the 280 store. It should have been on my truck to begin with or not let me order it!!! Poor customer service and still charged me for it!! I want it refunded because I did not get one. The location wasn't ideal for a pickup and they should have the items for what you need if they offer Uhaul items.Michelle W.
They were easy to work with.Paul M.
I rather deal with a representative than to do the self return.Lakeisha J.