Any chance I can get some storage space please ??Justus B.
Trailer Rental & Towing in Calgary, AB at Gas Plus 52nd Street
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Calgary, AB T2B2N4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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I rent every two weeks. Can you not just set it up so name, phone number etc. Are immediately available rather than having to re-do it every time.Shirley C.
Good customer serviceJustus B.
I have used Uhaul over many years. This location didn't seem to care that a tire was visibly low and that there was no windshield fluid. We pumped up the tire ourselves and brought a water bottle with us to clean the window, as it is winter and the roads can be messy. I don't think the guy gave a shit.Jason T.
Have the vehicle ready. Windshield wash full. Proper tires. Make sure the back does not have garbage left behind from the last customer. Don't try to charge double what the quote was once customer is there to pick up the vehicle. Check the vehicle to ensure it is safe for the customer.Craig T.
I was very dissatisfied with the dirtiness of the truck, inside and out!! The windows and mirrors were filthy. The inside of the vehicle had not been cleaned at all and I had to use wet wipes to feel comfortable to even get in and drive it. The clerk at the location didn't really seem to care that it wasn't sanitized. Especially with Covid!!! It was a slow, long process and I felt that it was just not an important job!! He said they don't clean them, they are just a place to pick up and drop off the vehicles. If I hadn't needed the truck so much, I would not have accepted it!! I realize that this location isn't an actual Uhual office, but, I have been to the Barlow Uhaul location and it is 100% better!!! If it was my business name associated with a location, I definitely would not be happy with the 52nd location.roxanna R.
just stop LIEING ....Linda N.
You could not charge them 70$+ 30$ for gas when someone only goes less than 12km in a truck, I moved 5mins away from old house and back to the pickup location less than 12km total also pre paid 100$ To get the truck plus at no time when I did the pickup of the truck did anyone mention gas service charge and I had a witness that the truck was empty when we /I got in, plus I predid everything on- line with ID sent the picture of license front and back had a confirmation number and everything, just to have to do the same thing at location, plus I asked about drop off box after hours apparently this location did but didn't offer that service insisted I return it in morning, but only to be ripped off for clearly supplying false information as to the gas, clearly assuming people will just pay thinking that's how much it costs to rent a truck especially first timers like myself, but if you do the math there's no way over half a tank of gas was used when someone only goes 12km && funny thing when owner of Gas plus in forest Lawn 52nd street SE was inputing the milage in computer said â€œoh you went less than 12km that's weirdâ€but yet said I owed for gas that wasn't even possible that I used, then on top it off to have the back of his store closed/locked claimed door stuck but yet infront of my eyes saw him open it no problem to yell at someone after making me go back and forth to take pictures would've saved me time if he at least came outside to do the drop off procedures, worst worst experience ever 100% not recommend especially to rip people off how many times have they/he done this beforeDenise M.
No masks, sanitization used by employee although city regulations asks for it. I booked for chestermere location and when arrived they said They don't have one. I wasted two hours till They found another location that has my truck. It's hard to trust U-Haul if we only find out that reservation and confirmation does not mean anything to you guys. Booked, Confirmed and then there is no truck. That is for chestermere location not 52nd locationHACHEM HASSAN F.
U-Haul is a very expensive way to move anything. The price We paid for 1 day was the same price as a month with a pod. Attendant wasn't helpful in explaining charges.Jennifer S.
While the location claims to be open from 8am sundays, we wait 20 minutes (9:45 until 10:05) for someone to open the store. I was then met with an employee on the phone claiming they were speaking with their boss and i should wait. Truck was covered in snow and the windshield covered with ice.Jeff B.
Employee was not helpful/knowledgeable in the equipment that I was renting. An hour and a half after signing paperwork I was able to finally drive the trailer I rented off the lot. Charged for 2 days even though I brought equipment back less than 24 hours from driving off the lot. Not impressed with my uhaul experience overall and would not use again.Tasha A.
Clerk made error when giving deposit back. Called me half hour later demanding I return to store. I explained i was out of town already on way to families for Thanksgiving dinner. He was very very rude. I hung up on him. I told him I would return to location next day but he would not have it. He continued to call me from several numbers over and over. I had to threaten to call police and charge him with harassment.Tammy S.
The cab of truck was filthy. I took pictures. The windshield was even worse. I could not see out of it. When I advised the salesman of its condition he simply said its customers responsibility to clean the trucks because they move so quickly. He was very unprofessional.Tammy S.
The store clerk was the best! So courtious, knowledgeable, and very helpful. I would recommend this uhaul in gas plus on 52nd st se. (I tried to rent a uhaul for two weeks at the uhaul gas station on 26th Ave se , and if I were u I would take my uhaul business from that gas station!! I wasted money booking elevators ect. And no truck and no one there knows how or will help u rent a truck. I really appreciate the gas plus on 52nd!! They are reliable, and very easy to deal with. Thank you.DONNA LYNN R.
Employee had no idea how to dispatch vehicle. Vehicle had been booked to have a furniture trolley, moving blankets and utility trolley. Despite being assured in booking call day before that truck would be ready with this equipment it was not. Had to stop at my preferred Uhaul pickup point to get requested items and initiate action to get paperwork fixed. Truck had not been cleaned at all despite COVID protocols. Suggest avoid this location.Philip I.
The pick up and drop off location was a horrible experience. Booked it online and did everything online. Had to wait 45 minutes just to get the key from the counter. Horrible customer service. When dropping off the u haul paid through online and dropped the key off and the same guy made us wait 20 minutes to make sure we paid. Yelled at us that we didn't pay. Showed him we paid online and still wanted us to wait while he phones his manager to make sure we paid. Do not go to the location avoid it. Unorganized, doesn't know what they are doing, got yelled at and had to wait for ever. Only got the u haul for 6 1/2 hours because of this. Do not go to this locationCory M.
Parking area could be cleaned up a bit.George M.
The clerk at the store was very friendly, the truck was clean . However he did not seem to have enough training, seemed very unsure of the rental process. Took a very long time to check in and even longer to process my return. You should help the guy out with a little extra training so it goes a little smoother. Overs good experience just could have been a little less time consuming.Virginia L.
I was told my $150 deposit on debit was to be put on my card when I dropped off, still haven't received it, he also said they would be emailing me my receipt, have not received it either.Cory J.
I will never be booking a U-Haul ever again and will be advising any of my friends to seek out a different company. My booking was changed/canceled 3 times, communication skills from the call centre was atrocious, the truck was not ready at time of pick up, I waited an hour as the cashier couldn't find the keys and the car was so filthy, we had to go to a Safeway to purchase cleaner as my boyfriend is immune compromised and we are currently in a global pandemic. There looked to be spit piles on the floor of the drivers side and along the drivers side door. Absolutely disgusting.shannelle M.
Hassan was an excellent customer service agent. I got there late but was able to get help I needs with a dolly and all the moving pads ready. I highly recommend their location. He is honest and resourceful.Thanks for your help.Justus B.
You can tell the people taking a reservation to pay attention too the other person on the phone. I needed the truck for 8-10 hours. The pick up location didn't have the truck I wanted so was given another truck. The person at the pick up location called me twice asking when was I bringing the truck back as I could only have it for 6 hours. Since I could not get it back in that time I was charged an additional day rental plus the 50.00 dollar fee for not having it back in time for the next person. I have used u haul many times and have always been very happy but after this experience I will never use them again and I don't recommend them.DEBORAH I.
Worst experience I've ever had with u haul and I'm not being mean I'm telling the honest truth, most of the locations are pretty good but this location is absolutely terrible. From start to finish. I had to call the regional manager just to get the reservation, customer service is absolutely the worst I've seen at U Haul and compared to many other businesses at well. Charge my credit card and gave me the difference back in cash because the machine was broken?? Highly unprofessional. This place desperately needs a assistance with a lot of the key components that support a good experience with regards to the customers experience. U Haul if you read this this is absolutely not what you'd want as a representation of your business. Very very frustrating to see the least. The transaction was not smooth at all. On a positive note the truck was in good running condition.Gary W.
Thank you so muchNouradin A.