The unit provided needs to have a clean front and the back swept out. The unit was dirty in the back. The front was filthy. It had spills on both driver and passenger sides as well as the middle console. There were used napkins left in the doors. We had to clean the front before we started our trip.
Jeffrey N
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(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Calgary, AB T2J4G4
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Customer Reviews
- 4.0 Average Customer Rating
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Language barrier made it very difficult to do this booking and will not be using them again. We dealt with the lady.
kim BThe driver cabin has this bad smell especially when ac is turned on, all through the journey i got coughing and i need to constantly roll down the windows for natural air circulation. Though it is been more than a day since i returned the vehicle my hold amount (196.20$) is still not credited back to my account.
Lakshminaras KNot to argue with the customer in regards to where the fuel gauge is compared to pick up and drop off. Fuel indicators will change position with how the vehicle is parked, uphill, downhill or level. This was the first time renting a uhaul where the rental agent argued with where the fuel gauge was positioned and she kept telling me to look at the document. I refused to pay the additional $25 charge for fuel and took the truck down to the service station and added $5 worth of gasoline (approximately 3 liters) and took a picture of the gauge on level ground showing there was more gas in the tank than when I first picked it up. The store cleanliness also needs to be addressed.
John PThe fact that i paid almost double what i expected to because of the location change of my rental I am quite dissatisfied. The location that I was sent to but the fact that it was so much further made it much more challenging to rent from Uhaul. I don’t know if i would recommend Uhaul to anyone because you are too unreliable when it comes to bookings
Theodora W