A minor thing is I reported a 0.4 km difference in the starting odometer reading. The I was told it was okay due to rounding. However I was charged for that rounding difference when I returned the van. Worked out to a 5% added km charge. They should have changed my billing when I reported it as I was taking the van.
Don M
Kensington Auto
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Calgary, AB T2N3R9
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- 4.5 Average Customer Rating
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How U-Haul Reviews WorkAlthough the van we received was the cleanest (which I blame the customers before us for not cleaning it), the service was great and the workers were helpful / friendly. I would recommend.
Hailey MQuite tight parking lot with lots of activity. Lovely gentlemen’s working there moved the vehicle for me to the pumps and agreed to park it after the gas. And fabulous having gas right there
Jennifer GPickup and dropoff was quick and easy thanks to the attendant working.
Salvatore SOur uhaul was dirty and our attendant asked us to clean it afterwards even though we didn’t get it dirty ourselves! It was not a big deal since I used a broom but not good customer service that I had to clean for someone else’s mess!
Raul V