I just walked in and the pickup and drop off service is simple and fast. The front desk guy was courteous and respectful. My only inquiries is picking up, you need to park your own car and pick it up after dropping off U hall equipment or vehicle. The only option is to pay a parking close by for between 8 and 11 dollars. Thais an additional cost we need to think about. Or come with some esle who will drive back your car….
Fatogoma B
9 Ave Retail
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Calgary, AB T2P1L9
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Customer Reviews
- 4.0 Average Customer Rating
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Everything was perfect
Elizabeth WI had a very negative experience at this location. First, there was no customer parking available, and there had been NO WARNING about it when I was booking online. As a result, I had to pay additional fee to park my car in the public parking nearby, which is OUTRAGEOUS. Second, the employee at this location was EXTREMELY RUDE and UNCOOPERATIVE. Third, the truck I was given was a wreck, it kept bumping, clattering, and shaking wildly at every curve or road unevenness, so I was afraid it was going to fall apart. Fourth, the truck's odometer was set to show the distance in miles, although the distance charge was to be calculated per kilometer. And finally, looking at my bank account, I see an additional pending charge of $15 by U-Haul, which will hopefully disappear once the transaction is finalized - otherwise I will have to dispute it. To summarize, dealing with this U-Haul location was EXTREMELY FRUSTRATING, and I will NEVER use it again and will discourage others from using it. This dealer is a disgrace to the U-Haul family!
ALEXANDER FCentral location. Unfortunately on drop off at 9 am on July 3, 2025 the employees had placed a pick up truck blocking access to the lot. I parked Uhaul on the street and went in to speak to someone. The door was unlocked and the space was fully accessible but no one was there. Someone could easily just have stolen everything in that business. I had to park the uhaul tight beside the pick up truck and partially on the sidewalk blocking pedestrian access and drop the keys. Which ever employee was working that morning made a severe mistake which could have left the business vulnerable to theft, impeded pedestrian traffic, and lost a customer.
Eric BVery seamless easy process to drop off. Worked was very nice.
Chloe B