Charges I should not of been charged for!!Natalie F.
Brothers Sewing & Vacuum
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Cameron Park, CA 95682
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- 5.0 Average Customer Rating
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Make sure the gas gauge works properly. As I was filling the tank to get it back to where it started I was monitoring it very carefully to not pay anymore than necessary. I got it back to the correct mark, and then once I started driving it jumped up an extra 1/4 tank which amounted to paying about $40 more than I should have. I hope this isn't by design to trick customers into overpaying.Phil H.
Earlier notification that the requested pickup location was going to be changed would be good. I picked the location since I could ride my bike to pickup the UHaul renter. The change in pickup location, caused me to scrabble for a ride. Not a big problem, just unexpected. I became aware of the change, when the new pickup location called. A text would have good - like I got when the drop-off location was changed.John L.