The pick up location was amazing in every way, but the drop off (canora Sk.)was a complete nightmare. After driving to reddeer packing up a 3 story house and the next day leaving driving back,we were tired and stressed out, I worked the day after that.I just wanted a hassle free drop off, but it was the complete opposite! The app said just put the keys into the key box....no such thing, the person there refused to take the keys and when I called in the morning to tell them where we hid the keys, I got such ignorant additue from the lady, she said we should have came from 9a.m. to 12p.m. I told her I was to be at work for 6, she said the keys had to go to a person, I said we'll then, who???!!! Some of us work..the conversation got no where and to be honest,We will never deal with youhaul again over this...we drove an hour out of our way to take this trailer back and no problem, but to get all of this grief is ridiculous...all they needed is a key drop off box!
DENISE M
Gateway Service Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Canora, SK S0A0L0
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Customer Reviews
- 3.0 Average Customer Rating
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The young lady had a very bad attitude and could care less about any of my concerns.
David KThe whole rental place process was a complete messed up ordeal for start to finish. I do not think I would rent from uhal in the future. I had several phone conversations and aleast 20 emails and still everything was confusing and so disorganized not even funny.
Dave BTook too long to get the paperwork done
KENNETH KWent very well
Gatze D