Trailer Rental & Towing in Carbondale, IL at U-Haul Moving & Storage of Carbondale

3011 reviews

415 N Illinois Ave   Carbondale, IL 62901
(Off 51 N)

(618) 529-2771

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(618) 529-2771

415 N Illinois Ave
Carbondale, IL 62901
(Off 51 N)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Adaptive reuse location
Trailer Rentals

One-Way and In-Town Local Rentals in Carbondale, IL 62901

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

  • Building Icon
    History

    We have an adaptive reuse program to better the environment!

Customer Reviews

Average Customer Rating

3011 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Polite. Helpful. Good people.

Martha M. 
Rating:
5.0

The service was so excellent. We will use them again and yes we will tell all of our friends. Thank you.

Kathy B. 
Rating:
5.0

Customer service was awesome. The lady checking me back in was very kind and the gentleman that checked the truck out was very helpful and showed me the storage units. The issue I had was the truck smelled like urine. It was not that clean. I spoke to the lady about it

Rebecca S. 
Rating:
5.0

Absolutely wonderful process and service. The fees added up quickly and my initial $40.00 rental eventually totaled nearly $80.00. I recommend increased transparency on your website to portray more accurate pricing.

Chelesea L. 
Rating:
5.0

You have always been great to us I wouldn't change a thing. Thank you guys for everything look forward to see y'all again soon.

Carla B. 
Rating:
5.0

Always good service have used them a couple times.

KEN M. 
Rating:
5.0

The truck had a lot of miles on it and not the best to drive it got the job done.

Travis S. 
Rating:
5.0

Pouring rain when returned but they came out to help us check out and get our dolly out. Above and beyond service!!

SANDRA A. 
Rating:
5.0

Very east to drop off truck. Lady was friendly

James M. 
Rating:
5.0

The representative was professional, courteous and quick.

Jim S. 
Rating:
3.0

Make sure that the information given online is the same as in store.

BRIANNA S. 
Rating:
5.0

No problem a at all!

TODD H. 
Rating:
5.0

No room for improvement at this location, I received superlative service as per usual. I've often used U-Haul, since moving cross country 6 months ago, and Bran, Miranda, and Jeff

Tiffany G. 
Rating:
2.0

Employees were rude and mocking

Kristian A. 
Rating:
5.0

Excellent staff

James H. 
Rating:
3.0

wipe down interior cab surfaces with clorox wipes. hose down walls and floor of loading interior. not sure what was hauled prior to rental, but it was not furniture. had to clean with mop prior to loading.

JUAN H. 
Rating:
5.0

Need more help at Carbondale location.

Anthony W. 
Rating:
1.0

The price is so expensive as the cost per mile 1.19 is very high. I rented a Uhaul truck from this location on Friday May 14, 2022 or 44 miles and I returned it within one hour and I ended paying a total of $63.9 plus twenty dollars gasoline. I definitely wynot recommend Uhaul to anybody

Hussein S. 
Rating:
4.0

It was great, except for two things. One, they don't wear masks inside. Two, they called me hours after I turned the vehicle in and left a voicemail asking me when I was going to turn it in. Stuff happens, and that wasn't upsetting, but it was upsetting when I tried to call the next day to make sure everything was ok and the phone kept handing off to the corporate line (apparently), making it a phone maze I never did find my way through. Also, please, please wear masks inside!!!!!!

Margaret H. 
Rating:
5.0

vehicle cab was VERY loud from road noise. doors did nit fit tight

TODD NATHAN G. 
Rating:
3.0

Make sure staff know how to correctly log drop-offs in the system. I dropped my vehicle off on time but then half an hour later I received a phone call from U-Haul asking me when I was planning to drop off the vehicle.

Peter M. 
Rating:
5.0

Please hurry up and get the renovation work done with so maybe you can put a sitting bench seat outside so I can sit down! Lol

Sheila C. 
Rating:
4.0

I know that you are busy but need to answer the phone more! Thanks

Sheila C. 
Rating:
5.0

The staff in Carbondale had the trailer off my car in less than ten minutes after I arrived. When I need a trailer or truck again, I will definitely choose them.

Patricia B. 
Rating:
5.0

personnel was very helpful and professional. One trailer tire was losing air slowly but it could have happened at any time. We were able to air it up and finish our project without any complications.

Carlos P. 
No reviews have been submitted for this location.

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