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Kireona R | Overall ExperienceSelf Storage Units in Carbondale, IL, 62901
U-Haul Moving & Storage of Carbondale
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Move in went well
Jacqueline R | First ImpressionsN/A
Alisa M | Online Move InThank you for three years of holding my stuff for me when needed
Keyshon D | Overall ExperienceThe best!! 🤩
Trista F | Overall ExperienceWhat a huge disappointment. I ordered a small unit ground floor due my disability and it was confirmed. I was supposed to receive a dis count due to me using Uhaul for my pods in Louisiana transport from CA AND towing a Uhaul from Baton Rouge. No discount because there weren’t any ground floor small units available. Only a large unit for $114. No discount comes with that unit. The young man was rude and failed to inform my husband and me that it had no lights I’m 72 and was too tired to look elsewhere. The unit had no lights and was filthy by flashlight. It was a total ripoff.
Kimberlee M | Overall ExperienceWe’re a couple in our 70’s. The clerk did not tell us we needed to walk to the middle of the aisle to trip the lights on.out unit was first as you walk in. The employee that took our Uhaul explained it to me after we unloaded and I inquired as to why you have no lights. We unloaded our items in the dark using our phone light. Supposedly I had a free lock because I rented a Uhaul trailer in Baton Rouge. No free lock. I would never recommend this storage facility. You couldn’t tell if it was clean in the dark. I was spoiled by Devon self storage from a poorer state, LA. clean- well lit- secure at all hours- roll up door for easy access. This facility is awful.
Kimberlee M | Online Move InWe have used this facility twice for truck rental and once for storage and had a great experience each time. The team is very helpful and the manager is awesome. Would definitely recommend them!!
Glenn S | Overall ExperienceFacility was hot and there were no dollies to assist with the move. We had stairs to deal with which made the move difficult.
JERI D | Overall Experience