U-Haul Moving & Storage of Carbondale

U-Haul Moving & Storage of Carbondale

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Address

415 N Illinois Ave
Carbondale, IL 62901

(618) 529-2771

(Off 51 N)
Driving directions

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

Moving Truck Rental in Carbondale, IL at U-Haul Moving & Storage of Carbondale

Moving to or from Carbondale, IL, 62901? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Carbondale. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Carbondale, IL will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Carbondale

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Carbondale, IL.

Cargo vans and pickup truck rentals in Carbondale, IL

U-Haul cargo van rentals and pickup trucks in Carbondale, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Carbondale, IL, 62901. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Carbondale, IL, reserve a van for your moving needs from U-Haul Moving & Storage of Carbondale!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Charles A. on 11/22/2016
Rating: 5 out of 5 stars

My experience was excellent, no problems. Everything was ready to go.

Dennis c. on 11/21/2016
Rating: 4 out of 5 stars

The young man that was working there was very good. Very helpful and very enthusiastic!

Beth H. on 11/18/2016
Rating: 5 out of 5 stars

They were very willing to work with us when we needed to keep for a couple of days

Brett C. on 11/12/2016
Rating: 5 out of 5 stars

Nothing. Great staff friendly service

JENNA D. on 11/11/2016
Rating: 3 out of 5 stars

Location was supposed to be in West Frankfort. Then it got switched to Vienna, then Carbondale. Not ideal or expected pick up location. Had no idea the location changed until I randomly checked my email the day day before. Also had to make 8 different calls just to get the location switched to Carbondale, which was still completely out of the way (45 minutes in the opposite direction). Inconvenient and too much hassle.

william m. on 10/28/2016
Rating: 5 out of 5 stars

The uhaul representative was very helpful securing our car to a tow-dolly and very thorough with an explanation of safety information and the "does" and "don'ts" of towing a vehicle.

SCOTT S. on 10/17/2016
Rating: 3 out of 5 stars

MIRRORS WERE HARD TO ADJUST

lisa f. on 10/15/2016
Rating: 3 out of 5 stars

My experience has been frustrating. The central office people were not knowledgeable regarding the product I needed and this caused us problems at the store (an hour plus drive). The salesperson at the office told us that the central office girls "mess everything up" and then he has to fix things when customers show up. He was totally loathed to get out of his chair. Did not know cost per mile after my 300 mile contract. Could not answer questions about the "insurance" coverage he asked me to sign off on (a $20 cost) without explaining. Your card swipe machine and stylus pen system did not explain the $150 "deductible" at all but asks a customer to "accept". Then this salesperson did not look the vehicle over for pre-existing issues; even after I asked him to. He recommended I take "time stamped pics" with my cell phone if I "found anything" because "he cleans the equipment everyday and is familiar with it". He wasted a lot of my time on looking for a box truck that I could rent one way hauling a trailer and never bothered to ask what size ball we needed - which would have negated the box truck right off the top because they don't have interchangeable ball/hitch options. We had to figure that out ourselves!!!! He also informed us that uhaul has price changes day to day that keep him quoting a solid price on any product. I have been totally inconvenienced by the "return to where you rent it from" system as well. If that is the case why does the trick we rented have Arizona plates on it!? Overall this experience has been frustrating. I was forced to use your product by life's circumstances. I would never recommended uhaul to anyone in my situation. I feel I've been overcharged and under serviced by this experience but had no other choices. That is not how I would have ever run my company. I would like to know why this customer experience has been this way?

david b. on 10/1/2016
Rating: 3 out of 5 stars

Customer service was horrible. Manager looked like he just rolled out of bed and put on the same dirty clothes from a week ago. Hardly said a word to me. And that was after I had to track him down. Very poor attitude and appearance.

DUSTIN M. on 9/30/2016
Rating: 2 out of 5 stars

When a customer that rents several times a year rents a box trailer and the floor is covered in candy and other trash make it rite don't just act like oh well because if I was to bring it back like that I would get charged for it to be cleaned but instead I had to clean up the prior renters trash just so I didn't get charged for bringing back a dirty rental

bob b. on 9/30/2016
Rating: 5 out of 5 stars

I had a very good experience with the personnel at this UHAUL location. They were helpful very thorough in handling the transaction. I would recommend this location.

irene f. on 9/27/2016
Rating: 2 out of 5 stars

The first man we talked you was helpful.

Dan F. on 9/25/2016
Rating: 5 out of 5 stars

Truck was ready for pickup, clean, and in great shape.

Janet S. on 9/9/2016
Rating: 5 out of 5 stars

N/A

JAQUELINE G. on 8/26/2016
Rating: 3 out of 5 stars

The guy at the desk was not the least bit friendly in fact he seemed to have an 'attitude' which is the only reason I would not rate them excellent

doris c. on 8/23/2016
Rating: 5 out of 5 stars

Everything was great!

Chelesea L. on 8/21/2016
Rating: 5 out of 5 stars

Great Customer Service!

Yuhsuan S. on 8/21/2016
Rating: 4 out of 5 stars

the truck is fairly new, but i still found some trash left by previous customer.

Shelia C. on 8/20/2016
Rating: 5 out of 5 stars

keep being involved in your customers experience.

Monte K. on 8/18/2016
Rating: 3 out of 5 stars

Making the reservation over the phone was difficult. I asked to pick up in Carbondale and the original woman I spoke to set it up for Cape Girardeau which is an hour away. I had to call and get it fixed. They also didn't have what I wanted to I had to rent a big truck which was way more than I needed. However, the guy working at the store was helpful and friendly.

Maggie D. on 8/16/2016
Rating: 5 out of 5 stars

Very good customer service, very friendly and helpful. Thank you..

Steven B. on 8/15/2016
Rating: 3 out of 5 stars

They were under staffed in the morning(8am). I got there at my set time. The guys in front of me had been waiting for 20min with no help. I went, and ran an errand for 20min, got back and the lady initially behind me still hadn't been helped. She was nice enough to let me go back in front of her. I didn't get out of there until 8:35, when It was supposed to be 8:00.

James K. on 8/15/2016
Rating: 4 out of 5 stars

Employee immediately came out to meet me and unhooked the trailer. 5 minutes total time.

Charles M. on 8/14/2016
Rating: 4 out of 5 stars

Have more than one person working so customers don't have to stand around for an hour.

MICHAEL G. on 8/13/2016
Rating: 5 out of 5 stars

This place has two guys working and they are awesome. Ignore the bad reviews as they are from impatient spoiled adults and youth. Our society has turned into a bunch of cry babies. Michael helped me hook my trailer up to my car and did a fine job. Joe reserved the trailer for me and did the paperwork on the day of pickup. Fine work!