U-Haul Moving & Storage of Carbondale

U-Haul Moving & Storage of Carbondale

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Address

415 N Illinois Ave
Carbondale, IL 62901

(618) 529-2771

(Off 51 N)
Driving directions

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

Moving Truck Rental in Carbondale, IL at U-Haul Moving & Storage of Carbondale

Moving to or from Carbondale, IL, 62901? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Carbondale. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Carbondale, IL will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Carbondale

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Carbondale, IL.

Cargo vans and pickup truck rentals in Carbondale, IL

U-Haul cargo van rentals and pickup trucks in Carbondale, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Carbondale, IL, 62901. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Carbondale, IL, reserve a van for your moving needs from U-Haul Moving & Storage of Carbondale!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

doris c. on 8/23/2016
Rating: 5 out of 5 stars

Everything was great!

Chelesea L. on 8/21/2016
Rating: 5 out of 5 stars

Great Customer Service!

Yuhsuan S. on 8/21/2016
Rating: 4 out of 5 stars

the truck is fairly new, but i still found some trash left by previous customer.

Shelia C. on 8/20/2016
Rating: 5 out of 5 stars

keep being involved in your customers experience.

Monte K. on 8/18/2016
Rating: 3 out of 5 stars

Making the reservation over the phone was difficult. I asked to pick up in Carbondale and the original woman I spoke to set it up for Cape Girardeau which is an hour away. I had to call and get it fixed. They also didn't have what I wanted to I had to rent a big truck which was way more than I needed. However, the guy working at the store was helpful and friendly.

Maggie D. on 8/16/2016
Rating: 5 out of 5 stars

Very good customer service, very friendly and helpful. Thank you..

Steven B. on 8/15/2016
Rating: 3 out of 5 stars

They were under staffed in the morning(8am). I got there at my set time. The guys in front of me had been waiting for 20min with no help. I went, and ran an errand for 20min, got back and the lady initially behind me still hadn't been helped. She was nice enough to let me go back in front of her. I didn't get out of there until 8:35, when It was supposed to be 8:00.

James K. on 8/15/2016
Rating: 4 out of 5 stars

Employee immediately came out to meet me and unhooked the trailer. 5 minutes total time.

Charles M. on 8/14/2016
Rating: 4 out of 5 stars

Have more than one person working so customers don't have to stand around for an hour.

MICHAEL G. on 8/13/2016
Rating: 5 out of 5 stars

This place has two guys working and they are awesome. Ignore the bad reviews as they are from impatient spoiled adults and youth. Our society has turned into a bunch of cry babies. Michael helped me hook my trailer up to my car and did a fine job. Joe reserved the trailer for me and did the paperwork on the day of pickup. Fine work!

dewan b. on 8/13/2016
Rating: 1 out of 5 stars

Return service was poor! I was told to bring the truck to a location that was appointed to me on my account and once I did so they charges me $46 dollars extra for the "Wrong destination" fee! Kinda pissed me off scamming me for my money! But overall it's a good truck though

Terry R. on 8/13/2016
Rating: 4 out of 5 stars

Impressed with speed of checkin and check out. This facility is nice. Reservation system is lacking.

bobby s. on 8/12/2016
Rating: 5 out of 5 stars

have car haulers at Marion, Herrin , or West Frankfort IL. carbondale is by far the best place but it is about 80 miles out of the way every time i rent 20 there 20 back and another 20 to return and 20 back

Susan B. on 8/12/2016
Rating: 4 out of 5 stars

I was very pleased with how helpful the personel in Carbondale were and how quick the return process was.

GREGORY S. on 8/10/2016
Rating: 3 out of 5 stars

We waited about 20 min to be waited on.When you only have 1 person doing all the work I guess this will happen.

achim b. on 8/10/2016
Rating: 5 out of 5 stars

Overall it was good , but trailer was dirty.

rachal c. on 8/9/2016
Rating: 4 out of 5 stars

Staff was very friendly, helpful and accommodating.

bobby s. on 8/7/2016
Rating: 5 out of 5 stars

have trailers available close to Johnston city il. there is several u haul venders within 7 miles of Johnston city IL and had to go to carbondale which is 20 miles from me in the wrong direction.

Kenneth E. on 8/6/2016
Rating: 2 out of 5 stars

The location's exit is difficult to see oncoming traffic from the left which is dangerous. Our truck was not ready at our reservation time. We ended up getting a smaller truck 1.5 hours later which increased the number of trips we needed to take and increased our mileage - with no relief from the rental location. We got a call from the rental location stating we were late to return the unit but they forgot we got it 1.5 hours late. I'm underwhelmed by this rental experience.

Mitchell M. on 8/3/2016
Rating: 5 out of 5 stars

On 23 July 2016, your U-Haul employee leaders Michael and Logan provided the best customer service that I have ever received. These two gentlemen went out-of-their way to accommodate my requirements and to help and assist me. No wonder U-Haul has such a great reputation with Great Team Members like Michael and Logan.

michael d. on 8/3/2016
Rating: 2 out of 5 stars

Close this place. The truck had admittedly never been inspected and was filthy. One employee. I was fifth in line and waited over an hour. Not helped or welcomed. No help on returning the truck and no one to complain to. I had already reserved another truck to Florida the same day or I would have used a competitor. I even had to drive 65 miles to pick that truck up. Very very poor company to do business with.

Curt G. on 8/2/2016
Rating: 4 out of 5 stars

better counter service

Toni J. on 8/1/2016
Rating: 1 out of 5 stars

On the busiest weekend of the year, when all of the college students are moving back to town, this location only had one staff member on duty to assist everyone. He was doing his best, but he was tasked with checking people in, making reservations, getting customers their equipment, etc. There was a line to the door, and we had to wait one hour past our reservation time, despite the fact that we had even express checked in, to get our truck. It was horrible. Nothing against the employee, who was really doing what he could, but it was short sighted of the managers and completely ridiculous for paying customers to have to deal with that on already stressful moving days.

Kimberly M. on 8/1/2016
Rating: 1 out of 5 stars

When I made the reservation online I went through the process for express check in. When I got to the store on Saturday a little before 8, there was a line out the door. We waited TWO HOURS to get our vehicle!!! One person working in the entire store! Computers we UNBELIEVABLY SLOW! It literally took 20 minutes to check in each customer! When I got to the counter, even though I had done express check in, the system and clerk wanted all of my information again! Um why do you offer express check in if you are going to ask for everything again? A second employee showed up just before 10, however computers were so slow it didn't make any difference! Worst customer service I've ever seen! Why would you only schedule one person when you reserves are stacked for the next day and why wouldn't you train employees on how to reboot your computers??? Will never use this location again!

Daniel D. on 8/1/2016
Rating: 5 out of 5 stars

Excellent experience at this location - service was friendly, fast, and to the point. I don't like the idea of people having to work on Sunday, but in a college town at the beginning of the school year, it made me feel lots more comfortable about dropping off the truck knowing I was giving the key to a person instead of dropping it in a box. Return of the truck was super-easy. Nicely done!