U-Haul Moving & Storage of Carbondale

U-Haul Moving & Storage of Carbondale

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Address

415 N Illinois Ave
Carbondale, IL 62901

(618) 529-2771

(Off 51 N)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Carbondale, IL at U-Haul Moving & Storage of Carbondale

Moving to or from Carbondale, IL, 62901? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Carbondale. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Carbondale, IL will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Carbondale

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Carbondale, IL.

Cargo vans and pickup truck rentals in Carbondale, IL

U-Haul cargo van rentals and pickup trucks in Carbondale, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Carbondale, IL, 62901. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Carbondale, IL, reserve a van for your moving needs from U-Haul Moving & Storage of Carbondale!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Gabe R. on 5/1/2016
Rating: 3 out of 5 stars

We had several issues from the time we booked the reservation up until the time we returned the equipment. We originally reserved to pick up and drop off in Marion, IL. The next morning I received a call saying the truck we had reserved would not be available. They then sent me an email to pick up in Carbondale, IL the day before it was needed. So we did. However, then they charged us $149 verses $29 because they left it as dropping off in Marion, which was considered a one way rental. The two towns are 10 minutes apart. Common sense would be to offer us to drop off at same location. When I called to question the charges, it seemed that everyone I spoke with was clueless. But the lady told me to go ahead and drop it back off in Carbondale and they would refund me any amount due at that time. The morning of returning the equipment, we went to drop it off and it took over an hour, they had no notes saying we had changed it to a local rental versus the one way rental. The man working was patient and nice, but he had to call for help multiple times. He handled us, but it literally took over an hour to return the truck. I personally feel the rental was very unorganized and a disaster. It made an already stressful moving weekend a little bit worse. In the end, it all worked out.. It was just time consuming. Next time we will most likely shop around before making such an abrupt and quick decision based on name recognition.

Sherry G. on 4/26/2016
Rating: 3 out of 5 stars

I have no problem with the facility and the truck. It's the actual process on line and getting updated information in a timely manner. It wasn't until the day before that I received a call telling me which facility I would be able to pick up the truck. It was stressful because I was moving and nobody could tell me that a truck would be available. Poor services on this aspect of the process.

BRIAN B. on 4/23/2016
Rating: 4 out of 5 stars

Worker was nice and informative and very helpful.

Cory N. on 4/20/2016
Rating: 5 out of 5 stars

Prompt and courteous drop off service.

Walter H. on 4/18/2016
Rating: 5 out of 5 stars

Nice large parking lot. Easy to find.

Josephine K. on 4/18/2016
Rating: 4 out of 5 stars

The representative that helped me was a super nice guy. He worked with me to get me the cheapest price. he was very friendly. I would recommend this location to anyone.

nikki r. on 4/14/2016
Rating: 5 out of 5 stars

none

Todd M B. on 4/14/2016
Rating: 5 out of 5 stars

I am very pleased and very happy with the service I received from the u-haul representative that helped me out, thank you so much, the service is a perfect 10 in my book ??

Gregory S. on 4/10/2016
Rating: 4 out of 5 stars

Check in waaaaaaaaaay to slow. Guy was helpful, but it was painful.

Tina C. on 4/5/2016
Rating: 1 out of 5 stars

Took 6 phone calls to get them to return the appliance dolly I returned bemote I ever left town

Andrew R. on 4/4/2016
Rating: 5 out of 5 stars

Keep providing the great customer service I received on 3/31.

shelby s. on 4/2/2016
Rating: 5 out of 5 stars

Everyone was very friendly and helpful.

Gregory D. on 3/30/2016
Rating: 5 out of 5 stars

Courteous and took his time checking me in and making sure that there weren't any problems with equipment and explained that pickup location should have walked me through the contract and explained it in detail. Would definitely recommend.

Jeffrey D. on 3/25/2016
Rating: 5 out of 5 stars

Very friendly and professional staff at this location.

Gioan L. on 3/23/2016
Rating: 5 out of 5 stars

Rented here before. Staff is great!

Michael S. on 3/20/2016
Rating: 5 out of 5 stars

To have a vehicle available at the requested pick-up location.

Jim V. on 3/18/2016
Rating: 5 out of 5 stars

Friendly staff. Vehicle was ready, clean and well maintained. Thanks

Neil H. on 3/16/2016
Rating: 2 out of 5 stars

The emplyees are f****** idiots.

Ronny c. on 3/14/2016
Rating: 5 out of 5 stars

Nothing, they were prompt, courteous, and took care of a problem that had been created by someone else. No problems. Great job. rc

Rochelle F. on 2/25/2016
Rating: 5 out of 5 stars

They said there would be a lock on the truck but there was not.

THOMAS S. on 2/10/2016
Rating: 1 out of 5 stars

I rented the truck, then drove to where I had a trailer that I was going to pull. I realized at that point that the trailer power plug was not compatible with the truck so I immediately returned the truck. Drove 12 miles and was still charged the entire fee,*including the insurance. Uhaul has lost a customer.

DENNIS G. on 2/10/2016
Rating: 1 out of 5 stars

I called ahead to see if an enclosed 5x8 trailer was available. Actually, I asked if it was on the premises. I was told yes, so I ordered it for a few hours later. When I arrived, it was not and there wouldn't be one till the following day. I used a smaller one as my truck wouldn't haul a 6x12 but it was a major problem to use as it was too small. This has not been the first problem at this location. I had major problems with an overreaching manager a few years ago and wouldn't come back. I did try it and had one successful rent and one disaster. I can't use a 50% success rate in my business. I won't be back and will recommend other locations to my contacts. Even your customer service for handling contacts is problematic. I called in a complaint to the customer service line to let the management know of the problems. The lady couldn't pull up my contract (although a different person did the following day) and told me to call the following day and offered to give me my money back. This was something I didn't ask for but thought why not. I called the same number the next day and they had no knowledge of the previous night's events. I was transferred to a district person who was able to look up my contract but told me Uhaul doesn't give money back. I never asked for this but was aggravated by the incompetence of employees in two separate areas. If I had any other reasonable opportunity, I would never work with Uhaul again. Unfortunately, your company seems to be the only option. I will not do business with the Carbondale office again, though. I would rather travel the extra miles and time it takes to rent from the Uhauls in the surrounding areas. I can't afford to have this happen again.

CRYSTAL B. on 2/4/2016
Rating: 3 out of 5 stars

Make sure the truck does not have ANY issues. We were told a day before we were going to get our uhaul truck and auto transport trailer that we would have to travel to marion for the truck and to carbondale for the trailer. That was inconvenient and unfair due to the fact that I went online to set up to pick up both in carbondale. When my fiance and I drove the uhaul directly from marion to carbondale to get the auto transport trailer the Uhaul's radiator light came on as soon as we got into the parking lot. The co-worker at the carbondale location took a look at the truck and then made a few calls to get us another truck. My fiance and I then drove the truck and the trailer back to Marion to a different Uhaul location (independent) to switch out the truck for another one. THE PROCESS WAS VERY LONG AND DISAPPOINTING.