We used the app to drop-off our truck. It was easy to follow but did not provide instructions for what to do with the key. It seemed like this option would allow a contactless experience but we ended up having to go inside and leave our key with a mask-less employee.ALASTAIR B.
Trailer Rental & Towing in Cashmere, WA at Cashmere Mini Mart
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Cashmere, WA 98815
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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The Cashmere location on Sunset is a very good location to do business with above average on all areas. Highly recommend.jeri S.
I requested and confirmed moving pads. I did. It get them and my equipment was n razored properly for the drive. Then!!! I got charged for them. I am very unhappy and I mentioned this to the store and have not been contacted about it but I was charged for it at check in.HALI F.
I needed to rent it for additional days and miles, but they did not add that to existing rental agreement.Loren B.
The drop off location was an hour away from our home! We were not allowed to drop off the truck at our final destination. There were two locations with in ten miles near our home! We were told that the business would get find for having to much equipment! Why would that be our problem as the customer!!! Customer service was definitely lacking on Uhaul's part when it came to the one drop off!!! We had to drive the uhaul truck and our personal vehicle an hour away! We were told that we would be given extra mileage, however, we had to re-fill the gas tank! It was an enconvinience! Aside from this, the truck ran great!WESLEY P.
Have the truck and trailer more thoroughly inspected and cleaned. Also, honor your reservations. I booked almost 2 months in advance and truck was not available at original location I reserved to pick it up. Had to drive an additional hour to another location. Loss of time and gas $$. Very disappointed in Uhaul now.Darin B.
Nothing. We got caught in traffic and construction delaying our arrival time. Called and tenant was AWESOME! Said that since we called we would not be charged. We were about 40 minutes late. Very reasonable and understanding. Great common sense! Thank you. Would rent here again.Danyl K.
We were told to make sure the gas was at the same mark as we got it, we did and was charged a fuel chargeKyle M.
Back up cameras ;) hahaha jk.stepanie P.
could not inspect vehicle properly, it was behind building in the dark.tony L.
I was a bit wary having read some mixed reviews, but I had a great experience with this location. The people were helpful and friendly, the equipment was as clean as I could hope for, and the price was fair.Peter K.
No wonder U-Haul trucks and trailers are seen everywhere - so easy to reserve, pick up, and drop off! Very reasonable price! Thank you to U-Haul folks!CYNTHIA A.
Staff was very helpful arranging a one-way rental on the spur of the moment.Paul H.
Key drop box!! There is none. Don't tell people to use the drop box if it doesn't exist.J David C.
I was ripped off. Told there wasn't equipment in the town I live in for an in-town move, so instead I had to go 24 miles round trip out of my way (oh, and pay for the mileage...cool). How is that ok? The guy said the reservation was $49.99 when online it was $39.99. The truck was filthy when I got it - someone had just moved juniper bushes in the truck and the cab was nasty. It leaked water on my belongings too. I've done well over a dozen moves using uhaul, and in the future I may think twice based on this experience.LISA MARIE Z.
The biggest problem we had was reserving the truck on line! No guarantee you will get a truck let alone the size you ordered until the day before! From now on I will go to the business itself and deal with someone in person. This time I was told two days before the closest truck was about 180 miles away or I can get a smaller truck.... Very inconvenient for a big move.Les R.
Location fine Uhaul itself was a horrible experience!Tanya D.
All of those who we were contact with were very friendly and helpful.sabrina M.
Truck was not Covid-19 disinfected. It also had trash under seats, and big liquid, sticky spill on bed of truck. Good customer service but need to encourage mask wearing consistently.ROSIE A.
Maureen was totally unknowledgeable, unhelpful and basically useless. She gave us wrong information several times and couldn't seem to figure out how to help us in a timely manner. It took us 1.5 hours to get in and out. Upon return of the equipment i am unhappy that my emailed receipt shows $0 for rental paid.annie C.
Upgraded printer would be nice, but not necessary. Both check in & check out Persons were friendly, professional and efficient.michael P.
The gentleman that helped me was great,however I reserved my truck in plenty of time to be called day before and told I would have to drive an hour to pick up a truck,so I missed 15.00 an hour x8 hours and had to pay 30.00 for someone to drive me there,then the worst part was dropping off I went to get gas and she closed the office I am extremely angry and wont use this company again I feel I should be refunded somethingDyan L.
Very professional staff. Will be renting from this location again. ThanksJonathan K.
Oil was leaking from filter. Pool of oil under truck. Hand tightened oil filter two full turns. The truck was clean and was a quality vehicle.Doug D.
Very helpful staff. In and out so quick.Deborah C.