I was not happy at all. I had a problem picking it up and dropping it off with the Uhaul moblie app. It was freezing cold out. I had to call customer service twice. It was not a good experience. There was damage to the truck when picked up from spray paint with scratches. Then when dropping off the app would not upload the return pictures to finish the process. Then I had to call a day after to make sure did not get charged not additional fee.
Trailer Rental & Towing in Chicago, IL at 24/7 On Noble
Moving to or from Chicago, IL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Chicago, IL 60622 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Chicago, IL
Cargo trailers in Chicago, IL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at 24/7 On Noble!
Utility trailers are perfect for towing large or oversize cargo in Chicago, IL 60622. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at 24/7 On Noble provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Chicago, IL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Chicago, IL online today!
Trailer and Towing Supplies
It was a nightmare to get the van. Your location had no customer service. We had to use your horrible App. When calling CS we were given wrong information. The van had a dirty floor and seat.
The website gave me the option for this location of a physical check-in with a person but this is MOBILE ONLY! So I stood outside in the cold for a half hour sorting out how to get the keys. Then the keys were not even available so I had to take an entirely different truck. And then dolly and furniture pads were on my bill initiallyâ€”even if I had accidentally asked for them, they weren't even in either truck, so I'm not sure why they were planning to rip me off for that. Fortunately the uhaul phone service rep was amazing!!! I'm done with uhaul though.
The truck had items from the previous client and was never cleaned between customers. This is unacceptable during Covid pandemic. I also had booked a trolley but one was not provided. There should be an option to stop at alternate location somewhere to get a trolley.
Absolute nightmare experience. Location was undergoing roof renovations and had work trucks blocking all access to the rental trucks. The "process" for getting the key code at the lock box was cumbersome and non-inuitive. My the rental request we placed also asked for a dolly and the truck was not equipped with one. I will never again use this location and strongly recommend you only use a uhaul location with an actual, dedicated office. However, if you want to sit on hold for 20 mins while waiting for a lock code, this is the spot for you.
24/7 on Noble is a Shell gas station. The attendant at the station had zero knowledge of the U-Haul operations on his property. He would not allow me to even park my car on the lot while I was out with the rental. I had to find street parking in an area that didn't offer many options. I also asked if I could use the restroom and was denied that too. Find a different rental location.
Rude customer service when my reservation was messed up. I rather go to a regular facility. This was more of an inconvenience
Have proper signage where the key drop box is.
Hard to get access to the car. Waited 20 minutes to figure out how I could open it through the online portal and get approved which cut into my moving time. Some operations are just better in person.
My experience with Uhaul overall was not good. My location was automatically adjusted multiple times in the days leading up to my rental. I had to change my arrangement to get to the vehicle because I was originally planning to walk to the location I selected. Upon the reservation being automatically adjusted by Uhaul, my reservation for equipment (dolly / furniture pads) was erased. I did not have the necessary items to complete my move.
If the key gets locked in truck, actually help.
It was a pain to actually get the vehicle. I set up the account and checked in before, but was not able to get the keys until an agent called not one, but two contacts which took an extra 30 minutes.
Online process was terrible. Took over 1 hour to check in and check out was very confusing. If you are going to use online process, you need to improve it.
The app and process to getting into and returning the uhaul is a lot
I was sent to pickup a truck at a location that has no U-Haul employee. The key was not available and the phone number for support left me on hold for 25 minutes. Then once I spoke with someone we got disconnected and they never called me back. I was late for my move and had to rent a truck from another company. I will not recommend or use U-Haul
The app directions need to be a little clearer on the return process. My app told me to return my keys before going through the rest of the return process which made things a bit confusing. Otherwise everything was clear and straightforward.
The entire process was frustrating and took forever to work properly we got to the site 15 min before our reservation and the reservation was officially complete until 10:45. I would bet recommend using tour mobile services to anyone it was more of a headache than waiting in the long lines on site at uhaul.
Just be sure to do everything through U-Haul website and follow those instructions. The employees inside the gas station don't know the exact process and can give you the wrong info. Just follow the steps online and you'll be fine.
Better instructions on how to operate the padlocks to get the key for the vehicle. Or just better padlocks in general. And a number to contact someone who handles the location if they're having issues.
It took us nearly an hour to get this truck. It was an awful experience. Go someone where a person will help you.
NO DOLLY INCLUDED IN MY RENTAL even though I selected it. Did not receive any notification/notice of refund for this charge. REFUND MY MONEY FOR THE MISSING DOLLY
Your whole online system and customer service (by phone) needs to be improved significantly. The people at the Shell station at this location had no idea how the key lock box system worked and just send you outside. When I tried to follow the steps online to check in, neither the site nor the uhaul phone app would give me the combo to the lock with the key in it. I ended up standing outside for a full hour. i called uhaul customer support at one point, and i got transferred three or four times and no one knew how to help me. Finally, I found a number for this location (and I think I spoke to someone who was somewhere remote?) and the guy gave me the lock combo but was incredibly rude. This whole experience was awful, and switching to digital contracts/phone apps isn't convenient at all if none of it works.
Make sure the keys are returned. There were none in the lockbox and it took me 45 minutes to get a Uhaul.
Easy enough to find, and inside staff was helpful. But not clear indications or space for where to return larger trucks. Also we left the truck can interior in the exact same condition as we received it, but were charged a cleaning fee.
Better markings for where to park when I returned the truck.