Trailer Rental & Towing in Chicago, IL at City Suburban Auto Service Inc
(U-Haul Neighborhood Dealer)

404 reviews

5674 N Northwest Hwy   Chicago, IL 60646
(Between Nagle and Bryn Mawr)

(773) 774-3273

Location Hours

  • Mon-Fri: 8 am - 3 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/22/2021: Closed

Services at this Location:

Contact Us

(773) 774-3273

5674 N Northwest Hwy
Chicago, IL 60646
(Between Nagle and Bryn Mawr)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 3 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/22/2021: Closed
  • Free towing inspection
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Chicago, IL 60646

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

404 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Very friendly and professional service. This is the second time I rented from this location. Explained everything throughout.

VINCENT B. 
Rating:
5.0

Off hour check in and return was very easy and efficient. Made my moving day easy.

Mark A. 
Rating:
1.0

Truck was so old and also i was charged for additional 24$ fee even I parked at right space.

WASEEM A. 
Rating:
4.0

The reservation, the location the service, was all very professional. And the equipment was excellent.

THOMAS B. 
Rating:
5.0

Nothing, you're doing a fine job.

Jozef R. 
Rating:
3.0

Guy said there was just under a 1/4 tank of gas, there was under 1/8 tank got a $11 credit if I returned it with 1/4 tank. Yeah no not cool.

Daniel C. 
Rating:
5.0

Everything was top notch.

James W. 
Rating:
5.0

Everything was smooth and excellent.

DANIEL E. 
Rating:
3.0

Took too long to pick up and drop off. Too many photos.

Bryan L. 
Rating:
4.0

The only problem is I get $65 charge which the reason is after hours minute returning which is not right I return the truck at location before 6 pm but it is closed drop the keys in the box before 6pm on 06/29/2020 the gas tank exactly what it says in theU-Haul rental policy And I Email uhaul.com/ share too because I try call U-Haul for help to return no one is answering Too bussy Automated said I should call later time yesterday also pls my uhaul charge in my receipt yesterday is was only $26 plus why is $65 pls cahange that to exact amount thank u

JOHN DONNE D. 
Rating:
2.0

App would not work for return. Had to call uhaul number and chat and wait for 30 plus minutes to be informed how to drop off and was never informed of $20 charge for dropping of using "24/7" drop off option

Mary M. 
Rating:
5.0

Simple and efficient. Nice job.

EDWARD C. 
Rating:
4.0

The agent was pleasant and helpful. Thank you. The floor of the cab and the inside deck of the truck were wet, presumably from having been cleaned. Water got onto things we'd rather not have had do so

Kevin Y. 
Rating:
5.0

Nothing

Thomas S. 
Rating:
1.0

First think I was overcharged for Gas I even send proof and pictures and I haven't got any response The Truck was in very bad working condition felt like I was driving a Semi Truck with 4 cylinder engine.

abdul K. 
Rating:
3.0

I had a poor experience because scheduling never called me. I drove an hour and a half to be told that the nearest truck was an additional 40 miles away. I then spoke to someone named Karen who was incredibly rude. I would improve communication with your customers and tell your employees that they shouldn't have an attitude with the customers.

Heather L. 
Rating:
1.0

get newer equipment

Nenad K. 
Rating:
5.0

Very helpful employees, helped me track down a misplaced item very promptly

Samuel M. 
Rating:
5.0

Thank you guys

Battulga T. 
Rating:
5.0

Nothing

Stephen S. 
Rating:
5.0

Great and Friendly experience

Gerald B. 
Rating:
5.0

Very professional and polite highly recomend

Gerald B. 
Rating:
5.0

For mobile pickup, I didn't know I was supposed to add another contact and have Uhaul call that number. I was there and ready to pick up the truck at 5am. Ended UP getting the truck at 6am. I had to leave and wake up my secondary contact in order for me to get the keys to the truck.

Thomas L. 
Rating:
4.0

Had terrific customer service at this Uhaul Vendor. Easy location just off of the highway. It's old school interior/bathroom but they know how to treat a customer! Great with the paperwork that comes with a rental.

Steve B. 
Rating:
5.0

Customer service here was great. Staff was very helpful and courteous.

Ricky N. 
No reviews have been submitted for this location.

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