There was dog feces all over the pick up area, the lobby of the building had overflowing trash, smelled like it was over ran by animals, and it felt like there was nowhere clean to stand. I was very disappointed with this U-Haul pick up location, and it's definitely not what I expect from U-Haul.
Jack S
Castle Inn and Suites
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chickasha, OK 73018
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Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkThe owner was hard to find, and didnt know what to tell me to do to check the tow dolly in. One girl just said ok drop ot off and we will check it in for you. I said NO i want a receipt or proof that the dolly is in good condition. Finally a guy and another girl came out to unhook the dolly. They didn't say anything aboutbusing the app to log it in with pictures. When he said ok your chexked in, i said wheres my receipt... very unprofessional. I finally called Uhaul 1800 number and sent the receipt. I told him im never using his buainess again... he said GOOD! What an A_ _ hole.
Kenneth BThe crew here are heads and shoulders above all!!! My trailer turn in was EXCELLENT!!! I thoroughly enjoyed it!! Kudos to the Chickasha crew!!
Ronald PThe person helping us was extremely knowledgeable. An extremely polite
Charles BThe guy at U-Haul never asked where we wanted to drop off and it was dropped off on the day it was supposed to be dropped off
ESPERONZA L