When someone books a reservation a month in advance. The reservation should be guaranteed. Not changing the truck size the day before I move. Overall will never recommend uhaul to anyone and I will personally never rent a uhaul again. Horrible experience, and the lady on the phone i called not from this location. Was rude and unhelpful. Disgusting customer service all around.
SEAN M
Cache 21 Mini Storage Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chilliwack, BC V2R4G2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This location was excellent. In the future I will book directly through them and not from U-Haul.
Tannis EI only used maybe 20 km ... I was told, at this location, that I have to pay a minimum of 50 km and the bill wound up being $135 from $19.95 + km .... I fully fuelled up before I brought it back.
DOUGLAS PMy husband and I had a very good experience dealing with Lori, she was patient with us since we were always changing our minds as to which van we would need.We thank her for being so patient and kind,she went above and beyond to solve all our issues, such as reserving the right size van for our move. Thanks again Lori and staff & Nancy
ALI KInstructions where really good reception was excellent great service Everything went smoothly
ALEX W