Customer service training needs to be a yearly requirement. If someone hands you their ID they shouldn't have it slid back across a desk at them. It's not proper to include charges that the customer already declined and then pretend that you can't reverse them. I'll never use this u-haul again.
Trailer Rental & Towing in Cincinnati, OH at Bramble Towing LLC
Moving to or from Cincinnati, OH? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Cincinnati, OH 45212 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Cincinnati, OH
Cargo trailers in Cincinnati, OH are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Bramble Towing LLC!
Utility trailers are perfect for towing large or oversize cargo in Cincinnati, OH 45212. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Bramble Towing LLC provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Cincinnati, OH and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Cincinnati, OH online today!
Trailer and Towing Supplies
I will definately rent from Bramble Towing again. Everyone was very helpful in explaining the equipment (6x13 trailer) and hooked everything for me. They also made sure everything was working properly before I left their lot. I've rented from others, but won't again!
The pick up location was fine but it was not our original location. It was very frustrating with all the changes for pick up. We had booked the truck for a 8:15am pickup at a location that opened at 8am but were notified 2 days prior that our location was changed but we could still pick up early. When we got to the new location the office did not open till 10am and our reservation was changed to 10am. We were unable to get the keys even though I had already paid for the entire rental. After several calls to customer service we found a location that was open at 9am. We drove to Bramble Towing to finally get the truck.
REALLY FAST WITH ON LINE CHECK IN!!
Make sure you don't forget your phone when checking u haul back in because you will be charged a fee
Overall everything was convenient and the process for pickup and return was very good.
I returned the Uhaul to the correct location before the 9PM closing time and dropped the key in the designated drop box. I rang the doorbell and asked if I needed to do anything else to verify my truck return, and the representative told me the return was complete. The next day, I received a receipt charging me an extra $20 for an after-hours return despite returning it before closing time. I would not recommend renting a Uhaul from Bramble Towing.
My U-Haul was not prepared for mobile pickup, meaning that I had to wait an extra hour and a half to get the keys handed to me. Additionally, the staff was not wearing masks and we received a comment on how our masks that we were wearing were useless.
Everyone was friendly and acomadated my extension.
Small location, but had what I needed and excellent and prompt service experiance.
I met one individual who instructed me to just drop-off the keys in the drop box and no need to come inside??
I was skeptical about using the app and everything, but I would absolutely use it again. It was clean, easy and convenient. The pick-up spot was very easy to find and very centrally located. I would swing through there again, for sure.
The Bramble location was fine after I was transferred there due to multiple issues at the Eurie Realty location. One of the customer service reps, Jennifer, was incredibly helpful and even gave me a credit after my terrible service with Stephen at Eurie Realty.
I was charged an after hours fee because I dropped a trailer off early. The pick up and rental experience was not great either, the office was a mess and the person working the desk had no idea how to use a computer. Worst u haul experience I have had yet.
Tim is super helpful.
The guy was super helpful and friendly.
easy and quick. owner was nice. seems like it is better marked as there was a clear U-haul sign. professional, no attempts to upcharge. the truck's existing damage was all marked.
Thank you ??. Happy holidays
3 of the 4 tires were under-inflated. 32 pounds when the recommended was 40. But it's been cold lately so I get it, but it clearly showed that no-one was checking it. I only traveled 10 miles so it wasn't an issue.
Everything well organized, van was ready when we got there. Tim was very helpful, and all of this with only 24 hour notice. I wish every company was as efficient as you. Thank you...diana hale
UHaul office was amongst other towing business and uhaul office was not signed very clearly . It took 20 min to find the right office . The uhaul gentlemen Ken ( I think was his name ) was very helpful once I found him
Excellent customer service! Thank you.
nothing, they were very helpful without being pushy.