Judith J.
Keep doing what you are doing.no complaint s
Trailer Rental & Towing in Cincinnati, OH at Citadel Self Storage
Moving to or from Cincinnati, OH? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Cincinnati, OH 45213 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Cincinnati, OH
Cargo Trailers
Cargo trailers in Cincinnati, OH are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Citadel Self Storage!
Utility Trailers
Utility trailers are perfect for towing large or oversize cargo in Cincinnati, OH 45213. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Citadel Self Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Car Trailers
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Cincinnati, OH and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle Trailers
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Cincinnati, OH online today!
Trailer and Towing Supplies
U-Haul trailer hitches
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Hitch balls and mounts
Buy standard and specialty hitch balls and mounts.
Wiring and lights
Everything you need to hook up your vehicle to your trailer.
Customer Reviews
JAMES B.
Always a great experience here at Citadel!!!! .... DO NOT go to BRAMBLE.... they SUCK!!!
Kasey K.
When I arrived at 12:15 pm to return my trailer the building was locked and a sign said the manager would return shortly so I just used the online U-Haul return process which was very easy. Dropped the trailer, uploaded the required photos and info and drove away.
jeffrey V.
The inside of the truck wasn't very clean and I would think that with a pandemic, it would be very clean. Not so sure that it was cleaned after the last rental.
DONALD M.
All good. Nice girl checked me in
Patricia C.
Customer service was excellent
JAMES B.
Terrible! First, kept ringing this doorbell for someone to come open this big gate... finally had to yell and this fat guy on way out to cook lunch on the grill opened gate... then the lady inside took another 10 minutes to figure crap out... horrible location... do not go! Go to citadel on ridge!
Tracy S.
The drop off was easy, the location was clean, with a sign that they use a filtration system to clean the air inside, desk representative was wearing a mask, and was friendly.
Amy M.
I left a voice mail Sunday to check in on my return of the rental. I had trouble with the key box, and wanted to be sure I was all set. I also emailed yesterday as well, using the email address I provided to be sure again I was all set. I have not heard back via phone or email over 24 hours after my outreach. This is concerning.
Steven B.
Have more than one person at the counter. Picking up the truck took a long time due to the wait. Had to wait over 30 mins as they processed the customer before us.
Kendra B.
The truck was dirty and not cleaned out or wiped down.
Teri P.
It took a very long time to complete the rental online and that time was counted as part of the rental time.. If you arrive at 145 for a 2p rental and it takes a hour to complete the rental process online (2:45) you time still starts at 2. That's it right.
Paul G.
While I was able to make reservation via the app, I was unable to check in with the app as well as unable to check out during the return.
Issa S.
Overcharge on mileage cost
Ciara P.
This location is always great
Gary E.
Very efficient process and nice staff.
ROY W.
This location was great.
Samuel M.
I may have missed it in the check-in procedure, but I had to search a little while to find the key lockbox. Seems obvious now that it would be the side of the building, but it might be a good idea to just put a note on the website that the lockbox is to the left of the Citadel Storage entrance. Thanks!
JORGEOWEN M.
Turned in the vehicle after hours and no one was home
Julie S.
The back of the moving van- had broken glass! I'm lucky I didn't get cut-I had to sweep out myself! And I returned a day earlier and no credit??
DEVIN F.
$130 for 3 hours and 1/4 tank of gas. Sheesh
Adrian S.
There is always room for improvement in every business but I feel this business was above average and met my expectations.
Cheryl M.
Help load dolly onto truck. Other than that the service was great! Thanks to the fellow that waited on me!
Melissa T.
Customer service from representative was exceptional! Made drop off so easy!!!
Joel B.
The "contactless check in" wasn't, it wasn't quick, it wasn't easy, and it makes me less likely to use the service in the future.
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