I like the service. Thanks
HAROLD H
Discount Restaurant Equipment
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Clayton, NC 27520
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Uhaul was dirty and has a VERY bad odor. Charged for gas when I barely used any. Will NOT be using again
Devonte BMy overall comments for this experience is terrible. I ordered my rental several weeks in advanced and requested moving help. The moving help initially booked never answered my phone calls and I had to cancel them and rebook with another company. Well when I did that I called in to the customer support line and the person who helped booked for the wrong date. So the moving help arrived at my unload location a day early. So I had to go back and cancel them just to rebook again. Then having to get my rental was a nightmare. The week of having to get my rental I was called and advised my location would need to be changed for pick up. I go to the location that I was changed to and find the truck. However, there were no keys for me to use the truck. I then have to call in again for the 3rd time in a week to get assistance. After a new location was found I had to drive an hour each way to get the truck and take it home. Additionally, I ordered furniture pads and I did not have those either. This was one of the worst experiences I’ve ever had with U-Haul. The customer service provided by the agents I spoke with was good but overall I would like to obtain a refund for the amount of extra travel I needed to do.
Chris HGentleman working counter was very polite and helpful.
Jerry VYou moved my location from one that was just around the corner to one 30 miles away. That’s not cool. Then you charged me for gas after I had to burn up my own gas to get to the location that you switched. Just terrible…this after I confirmed my preferred location with a phone call…I am not happy and I will tell others.
Randall R