First off, my pick up time was scheduled for 9 AM at this location and upon arrival there was nobody on site. I called the number on the email from U-Haul and no answer (said number out of service…?). I called the regional U-Haul number and was told that the location was not open until 10 AM. Sounds like a U-Haul scheduling issue, this should be addressed by U-Haul management. After waiting over an hour to pickup my rented vehicle, the staff member was about 15 minutes late (showed up at 10:15 AM). The staff member did not remember the password for their computer, so they had to reach out to U-Haul via phone call to get me finalized with my rented vehicle. Very unprofessional and would not recommend picking up from this location.
Josh P
Viva Cargo Express LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Clermont, FL 34711
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Nothing.
JUAN GI was Charged Three extra Days when I only used One day.I called U-Hual and it was Refunded to me.
HECTOR QThere was no key drop box
Joseph Jna
ANTOLIN R