I was Charged Three extra Days when I only used One day.I called U-Hual and it was Refunded to me.HECTOR Q.
Viva Cargo Express LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Clermont, FL 34711
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There was no key drop boxJoseph J.
Uhaul reservation indicated a drop off box and showed a picture of drop box and store front which was not accurate. Location was closed and only a small uhaul sign. There were many businesses with same address and nothing in res showed letter of unit number of store. Left truck in lot hoping it was correct location and had to return next morning to return key. Felt i was not given correct reservation information and would have preferred to return truck to the 11410 W Colonial Dr, Ocoee, FL 34761 location or Granville Clermont location.Yvonne R.
Had no idea about my reservation/how to set it up. Waited 30 min for them to figure it out. When I dropped off the keys it was another whole ordeal. Better off at the main locations. VERY disappointing.BUTLER S.