I was unaware I was late for my drop off. The person never got off the chair said I cost her a deal and I was to be charged an extra day. If she need it she could of called. Worst part I had to disconnect the trailer and do everything. Person never left her chair. Definitely would tell people to stay away from these people. Really gives UHAUL a bad name.David A.
Storage Sense College Station
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in College Station, TX 77845
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Not everything can be perfect, so I appreciated the help I got and the guidance from this and other U-Haul locations. The location is hard to get to but that's the city's construction at fault. Making it easier for reps to print a contract on-site would be a good move; customer service was excellent in all other regards.John M.
Great service!Curtis E.
Upon arrival, it was unclear we had access to the truck because it was behind a locked gate. The after hours number did not have enough information about uhaul rentals to assist. When we finally realized that we could get through the gate after starting the check-in process, we made it to the truck. The lock on the back truck was difficult to operate. The manager arrived late to open the store so we didn't have assistance. Overall, it took an hour to pickup the truck so we didn't beat the afternoon rain during a move.Daniel D.
Absolute worst customer service ever. Costed me an extra $120 for YALLS mistakes. Never coming back again. Rude employeees and not helpful what so everBrandon C.