Overall a positive experience. Check in was easy, staff was very helpful. Some minor issues with the truck, but I should have checked it out before I left the lot (AC and Radio were not working properly). Would not have been a huge deal, except I was driving 3-4 hours each way in 100 degree heat. The online reservation process is not the easiest and you have to go all the way through the prompts to find out the vehicle requested is not available at the original store. This makes you restart the process, allowing mistakes to be made. Again, this is a corporate issue, not the location. I will actually start using this location, rather than the one closer to me... due to the quality and helpfulness of the staff.Charles L.
Lock N Roll Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in College Station, TX 77845
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Your "reps" scammed me out a gallon of fuel and without looking at the gage, they sole money from me. I drove it less than 1o miles AND put 3 gallons of fuel in it. PATHETIC!!!Jeff S.
They could not help us with invoice adjustment. We were charged a one way drop when we did not reserve that? We reduced from 2 days to 1 day and they could not help us adjust bill.Karen A.
The truck had no A/C. With temperatures over 100 the truck was most uncomfortable.Janet J.
The lady who was working this morning ignored me even though she saw me pull up and go in to office. I understand she was moving a truck around but would not come over. I had to go out there to tell her I left the key on desk. All to get a response I know, I saw you. Well thanks for acknowledging me!! That how I feel.Scott H.