Get the mobile pick-up experience streamlined and ironed out. There is a break in the app pick-up process when a user is asked to update an image -- it remains stuck when clicking 'continue' - but then exiting out reveals that the check-in/pick-up is complete. No one would know that except the owner/manager was there to help me troubleshoot through. Mind you, it was 6 DEGREES outside and icy when trying to execute the tasks. Picking up mobile is ONLY IDEAL when operating outside of the "stores" retail hours. I will never use the app for any kind of pick-up process again.
Janine W
Black Forest Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Colorado Springs, CO 80908
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Good drop off experience. Friendly staff. Quick process.
JEREMY WWonderful experience. The guy stayed a little after closing to help check in the trailer.
PATRICK OQuick, clean and courteous.
KEVIN CU-Haul’s app and website for returning needs work. Had a heck of a time getting it to work. Had to re-take the photos 3x before finally accepted.
PATRICK C