Trailer Rental & Towing in Columbia, SC at U-Haul Moving & Storage of Arcadia Lakes

617 reviews

125 Decker Park Rd   Columbia, SC 29206
(Woodfield Park)

(803) 699-9397

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(803) 699-9397

125 Decker Park Rd
Columbia, SC 29206
(Woodfield Park)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane exchange
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Columbia, SC 29206

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

617 reviews

Let us know what you think.
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Write a review
Rating:
3.0

Get more trucks

JARESA R. 
Rating:
5.0

My experience was the same as all of my dealings with U Haul...excellent. Polite representatives, clean equipment and fair prices. I will be back.

Robert B. 
Rating:
3.0

The truck was dirty on the exterior, the interior was clean other than the windows, I had to personally clean the windows due to the fact my vision was impaired from what was on the inside of the windshield. Second I was given a trailer with a nail in the tire and discovered this after I loaded my car onto the trailer at home and noticed the flat tire myself. This is unnacceptable PERIOD, I'm glad I found the flat tire on the trailer, while parked in my drive way instead of on I-77 as the tire would've exploded. This could've caused damage to my personal property or even worse could've caused me to wreck and god forbid could have cause serious bodily injury or even death. The trailer Equipment should've been good to go before I even left with it. Another note on the trailer I was rented, none of the parking/marker lights were operational on the sides or the rear, the only thing that worked on the trailer were the brake lights.I'm glad i was daytime driving and not night time driving, by the books no working marker/parking lights on a trailer or vehicle is illegal. The wires for the trailer were damaged prior to service on my haul they need to be replaced before that trailer goes back into service.

JACOB J. 
Rating:
5.0

Your employee did a great job, thank you for your service.

THETA B. 
Rating:
3.0

The truck itself was clean, but the gasoline marker mask marked incorrectly on the paper and we realized it while driving off. Also we had to add additional milage due to tuning after a dolly. This is no the first time it happened with uhaul (different location last time) all this was an inconvenience during an already difficult move.

GABRIELE W. 
Rating:
5.0

Nothing

MACKLIN W. 
Rating:
4.0

Customer service was professional and friendly

varnsena B. 
Rating:
2.0

Better communication and scheduling and availability and service

TAMARA W. 
Rating:
5.0

Truck was not at location I made reservation

randy M. 
Rating:
3.0

The customer service was poor

Talitha J. 
Rating:
5.0

Portia Lance was professional, friendly and helpful pushing that big trailer. Give her a raise!

JANE D. 
Rating:
3.0

Tire pressure light was on in vehicle, was confirmed with location as a broken sensor that would not reset (unclear why it was not taken for repairs?). There was debris (wood scraps with rusty nails) left in the truck bed, had to throw that out before loading my furniture in it. There was a face mask, lighter, and keychain left under the passenger seat (not great dealing with a stranger's face mask during a pandemic, clearly not really disinfected or cleaned before being rented again). However, truck was drivable and full of fuel. Overall, average experience.

Erica P. 
Rating:
5.0

Portia is one of the sweetest people I have met in a long time. She was very knowledgeable and showed so much concern regarding my safety. She is very professional and is a great addition to your company!!!!! It was a very smooth visit

KATHY R. 
Rating:
3.0

Great service at this location

CURTISLEON B. 
Rating:
5.0

This location was great, but your website/ordering was terrible. I reserved a trailer and the location I chose (NBC Auto Sales, Decker Blvd) did not get the message, but the other location at 125 Decker Park Road did. My Confirmation also listed NBC Used Cars, but the other location actually got the order.

Scott N. 
Rating:
5.0

Superb customer service and well kept equipment! Porsha did an awesome job; getting me on the road within a few minutes.

Joshua R. 
Rating:
2.0

Nice rep at counter. Windows to van was dirty. Good location however it's next door to a music studio. Too many men hanging outside smoking, a scary situation for a female returning after hours. Upon return I forgot my phone and couldn't complete the after hours return so I was charged and wasn't aware that I would be. I attempted to call uhaul to explain, 20 minute hold. Also went back home to get my phone but already turned the keys in so couldn't compete. Someone needs to notify customer not to drop off after hours alone and not to leave phone because you will be charged regardless of the hassle it was for them sending me to location to location since where I reserved did not have the truck I reserved.

CHENEDA H. 
Rating:
3.0

Please clean and disinfect the inside of the truck especially during the pandemic. Please have the 1/4 tank of gas that is stated in the contract. The gas tank light was lit up when I picked up my truck.

MARY S. 
Rating:
4.0

Nothing. Porsha and Ms. Angela were awesome and did their best with the high demand that was happening at the time. Claudio was very nice as well in the evening and also did his best to accommodate everyone.

kimberly K. 
Rating:
1.0

I had to take a picture in front of the van I rented before being allowed to use the property.

harvey B. 
Rating:
5.0

A HUGE THANK YOU TO Ms. Angela B. for her wonderful assistance!

teresa T. 
Rating:
5.0

None

Arthur C. 
Rating:
5.0

Totally satisfied.

Joseph Y. 
Rating:
2.0

Rented a van the vehicle had bad fuel fumes, could not drive with the windows up, gave me a bad headache after driving it for a while

Paul J. 
Rating:
1.0

Male sure the customer receive the right request truck. Make sure you guys make the proper changes to fix your mistakes. Not over charge the customer for extra sales.

TIAWANNA J. 
No reviews have been submitted for this location.

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