we dropped off sat afternoonJAMES G S.
Trailer Rental & Towing in Columbus, NE at First Class Auto Detail
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Columbus, NE 68601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Dropped off after hours but they went out and closed the rental outMIKEAL O.
Issue #1 I returned the trailer on Saturday May1st. It is now Monday evening May 3rd. I'm now still waiting for a receipt/ invoice I need this this invoice before I can submit my invoice. I called to request this invoice and she indicated I would get it â€œsoonâ€ I request a 10% discount for this poor performance Issue #2 We arranged a pick up time and the owner of the rental establishment was 30 minutes in arriving so we sat waiting outside her building. No apology!Lee M.
Made Reservation but when I went to pick up trailer 2 days later no one was around. I had to do contract over phone, hook up trailer and check condition myself. I did not know what was on contract until after return and contacting customer service. I Returned trailer at night and had no way to check in so contract showed I returned next day even though I contacted customer service when returned.gary R.
Customer service. Checking in equipment. I struggled a lot to find an auto transport trailer. I began my quest online at your webpage. Tried to book one online and it didn't work, then I call. Whole other deal there with the exact pulling capacity of F250 and whatever; anyways, none available after that had deal, so not until I had gone through the whole process was I told there weren't any available at all around Colombus, NE or Omaha, NE on Saturday, Sunday, or Monday). I stop by UHaul in the evening as I'm in the neighborhood. And what do I find? Yes, an auto transport trailer. Store had just closed 20 minutes prior. I go in the morning at 10am to attempt to rent it and I have some luck. It had not been checked in the shift before and I reserve it. I had to drive to Colombus to get the vehicle I was pulling with and it just so happens the UHaul there is on the same block as aunt's restaurant. There's two auto transport trailers there. I had to drop off the auto transport trailer at this same location and they had not been moved at all. So why were these auto transport trailers not showing up online? Had they not been checked in either? I used the trailer to save some money on the towing of broken down car. It was inconvenient to have to go through this whole spiel.Gustavo C.
They said I didn't bring back the uhaul which is funny because we had wait 10 mins for employee to show up and website said they closed at 2pm but at 1pm they were gone. Employee wanted argue why they closed and going to charge me. I wouldn't be rent from this location again and possible uhaulTyler S.
The young gal running the drop off location is top notch.DAVID G.
no one was there so i could not check out. i dropped the keys in the dropbox so i couldn't checkout online. i was not able to take pictures of the odometer. i went back and no one was there again. i should not have to pay extra to have them check my vehicle in.ethan F.
Just an empty location. Truck needed Cruise.Karl G.
I was unprepared to check in electronically. It would be helpful if the customer was given notice of this requirement ahead of time.Karl G.
They did not have any mattress pads or appliance dollys and the rep there seemed to want to rush me out. I am not sure they modified my order saying this wasn't provided despite me paying for it in the rental.Eric B.
I will definitely recommend them to this very good company, excellent service and first-class customer servicePatricio O.
Trailer had some fender damage but otherwise no issues. Team here was great to work with!Timothy P.
Very wonderful experience!! Will definitely use again!erin R.
Free coffee and donuts? :). Seriously, I've always been taken care of with U-Haul. And this was probably the quickest and most stress-free rentals I had. Thank you and keep up the good workRobert C.
Sam is amazing. She deserves a commission raise.Sam S.
The cab of the truck was dirty and had used plastic water bottles behind the sets. The truck had hard time going uphills. Would only be able to do about 45mph. Called the office for maintenance but got nowhere.Jeramie W.
They rented our reservation the day before. We drove about 65 miles to pick it up and they didn't have the courtesy to call us. They finally called and said there were 3 65 miles away.. when we got there they didn't have it wouldn't have it for an hour. Will not rent from u haul again.Jeff L.
Location was closed when we returned the trailerThomas B.
This location switched my auto transport to a car dolly. Completely unacceptable for a rear wheel drive classic car. They further sent me to another location for that car dolly, without telling me of the change. The manager (Samantha) blamed the change on the U Haul company, when she had been the one to arbitrarily make the change. The morning before, on the phone, she had assured me that an auto transport would be waiting on Saturday morning. I believe she is a U haul location, only to use auto Transports for her auto detail business, as a customer SUV was stored parked on an un hitched auto transport. If the regional/dispatcher? had not stepped in, I would have had to drive several hours out of my way. Next time I will tow an empty auto transport from home, to avoid any others of this sort of dealers.gene P.
Everything worked well. Trailer was in good shape, pulled well. Service was excellent when I picked it up, returned after hours. Thanks!Ronald L.
These folks a very accommodating. I was late arriving at their store but they opened up and got me on my way. Thanks,Gary T.
Outstanding customer service. ... Both representatives involved were friendly, courteous, professional and extremely helpfull. ... THANK YOU (again)!!!michael N.
I rented out a u-haul truck for two days (I was told by the dealer that if I only used the truck for a day I could return it a day early and receive a refund). Equipment was good. Poor customer service.Katherine K.
I had a hard time contacting and confirming our appointment. Once we did this and got there we had EXCELLENT customer service, however the trailer really needed to be swept out. Otherwise everything was very nice and we had no issues.Susie J.